American First Auto Protect: Extended Car Warranty
Updated: July 9th, 2023
Although American First Auto Protect has been in business for over 14 years, we do not recommend purchasing your extended auto warranty from them. Here’s a quick overview of why.
About American First Auto Protect
American First Auto Protect has mixed customer reviews. On Trustpilot, the company has an overall rating of 1.8 out of 5 stars based on over 50 reviews. Many of the negative reviews allege that the company has refused to honor its warranties or has been difficult to contact. The Better Business Bureau (BBB) also gave American First Auto Protect an F rating based on over 100 complaints. The BBB has received complaints about the company's customer service, billing practices, and warranty coverage.
Different concerns were raised in the reviews. Some customers have said that they have been unable to get in touch with the company after filing a warranty claim. Others have said that the company has been rude or unhelpful when they have tried to contact them. Billing practices were also an issue, with customers saying that they had been billed for services that they did not receive. Other customers have said that the company has made it difficult to cancel their warranty. Customers also raised coverage questions and said that the company has refused to cover repairs that they believe are covered by their warranty. Others have said that the company has only covered a portion of the cost of repairs, leaving them with a large bill.
It is important to note that not all customer reviews are negative. However, the negative reviews are concerning and should be taken into consideration before purchasing an extended auto warranty from American First Auto Protect. Below you will find our review of the company that was written before these negative reviews came to light. Also, if you are interested in other companies for your auto warranty needs, you can continue your research by visiting our review pages and auto warranty blog. There are some great companies out there, and our articles can help you make an informed decision.
American First Auto Protect Plans & Coverage
American First offers three coverage plans: Silver, Gold, and Platinum. Unfortunately, its website does not provide many details about its plans and what they entail. However, they do include roadside assistance, and all mechanics they work with are ASE certified.
The silver plan offers basic coverage for essential components and some roadside issues, such as:
- Cooling system
- Electrical system
- Drive axel
- Brake system
- 4X4, AWD
- Out of gas
- Dead battery
- Trip interruption
The gold plan offers the same coverage as the silver plan with the steering system's extra addition.
The platinum plan has the most inclusive coverage from American First Auto Protect. It includes all the coverage provided by the gold plan in addition to:
- Air conditioning
- Fuel system
- Abs – brakes
- GPS navigation
- High-tech electronics
What is not covered by American First?
American First auto warranty coverage does not include accidental damage or theft. Worn-out items like windshields, tires, or window damage are also not covered by any plans.
American First Auto Protect Prices
American First Auto Protect lacks transparent pricing as all its coverage plans are quote-based. So you will have to contact them for a quote. However, they do promise flexibility with their plans to fit your needs and budget.
American First Auto Protect offers a 30-day money-back guarantee from the time you sign the contract.
You can contact American First Auto Protect by filling out the form on their website or by calling them.
Phone: (877) 646-3363
Email: [email protected]
American First Auto Protect’s reviews raise a red flag, and we do not recommend you purchase your extended auto warranty from them. We recommend you read carefully through customer reviews and keep in mind the alarming number of alerts that have been raised about American First Auto Protect if you’re considering them. There are a number of great providers out there, to learn more and continue your research, check out our comprehensive reviews page and auto warranty blog.
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