trusted formAmerican First Auto Protect vs CarShield | Several.com
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American First Auto Protect vs CarShield

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Pros
  • Offers a variety of discounts
  • Nationwide coverage
Pros
  • Multiple coverage levels
  • Monthly payment options
  • 24/7 roadside assistance
  • Transferable contracts
Cons
  • Currently on alert with BBB
  • No sample contracts
  • Lack of clear information on their website about plans and coverage
Cons
  • No plan-specific pricing
  • Prior repair authorization required
  • Contract-specific exclusions
  • Mixed claims feedback
Summary

We advise caution when considering American First Auto Protect for your extended auto warranty needs. The volume of concerning reviews about this company is notable, and we suggest that you thoroughly read through customer feedback. It's important to be aware of the numerous warnings that have surfaced regarding their services before making a decision.

Summary

CarShield is a vehicle protection provider founded in 2005 and headquartered in St. Peters, Missouri. They offer several coverage levels for mechanical and electrical repairs, ranging from powertrain-focused protection to broader plans, with options for older and high-mileage vehicles as well as electric vehicles, motorcycles, and ATVs. Eligible vehicles can qualify for coverage with up to 300,000 miles, while contract-dependent perks may include roadside assistance, towing, rental reimbursement, and trip interruption coverage. Customer feedback is mixed, with CarShield holding a 4.1 out of 5 rating on Trustpilot based on tens of thousands of reviews. They are also accredited by the Better Business Bureau with an A+ rating, although their BBB profile shows a substantial complaint history. Their broad plan selection, high-mileage eligibility, contract terms, pricing, and claims experience provide several areas worth examining more closely before choosing coverage.

Quick Stats
  • BBB Rating : F
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : 30-days
  • Number of Plans Available : 3
  • Waiting Period : 30-days
  • Operating Status : Active
Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : 300,000 miles
  • Money-Back Guarantee : Available
  • Number of Plans Available : 7
  • Waiting Period : Varies by contract
  • Operating Status : Active
  • Deductible Range : Quote-based; low or $0 options available
Selling Points
  • Covers vehicles from the year 2000 onwards
  • Offers services for luxury vehicles and high-end components
  • Offers trip interruption reimbursement in all its plans
Selling Points
  • Coverage up to 300,000 miles
  • EV-specific coverage
  • Motorcycle and ATV plans
  • Monthly payment options
Coverage & Plan Flexibility
  • High-mileage
  • —
    Undisclosed
    Exclusionary
  • —
    Undisclosed
    Powertrain
  • —
    Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • —
    Undisclosed
    EV/hybrid components
  • —
    Undisclosed
    No waiting period
  • —
    Undisclosed
    Option with free maintenance benefits
  • —
    Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • —
    Undisclosed
    24/7 roadside assistance
  • —
    Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • —
    Undisclosed
    Mobile app for claims
  • —
    Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • —
    Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • —
    Undisclosed
    Live Chat
  • —
    Undisclosed
    Mobile Application
  • —
    Undisclosed
    Online quote without phone
  • —
    Undisclosed
    Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • —
    Undisclosed
    Pay-in-full discount
  • —
    Undisclosed
    Month-to-month payments
  • —
    Undisclosed
    Cancellation fee
  • —
    Undisclosed
    Multi-vehicle discount
  • —
    Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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