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American First Auto Protect vs Fidelity Warranty Services

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Pros
  • Offers a variety of discounts
  • Nationwide coverage
Pros
  • Rental car reimbursement
  • Nationwide coverage
  • Transferable coverage
  • Many other protection plans
  • EV and hybrid coverage
Cons
  • Currently on alert with BBB
  • No sample contracts
  • Lack of clear information on their website about plans and coverage
Cons
  • Roadside assistance is not included in their 3 main plans
  • Only available through dealerships
  • Less transparent- no sample contracts online
  • Less plan benefits compared to other VSCs
Summary

We advise caution when considering American First Auto Protect for your extended auto warranty needs. The volume of concerning reviews about this company is notable, and we suggest that you thoroughly read through customer feedback. It's important to be aware of the numerous warnings that have surfaced regarding their services before making a decision.

Summary

Fidelity Warranty Services has been in the business of auto warranties since 1978! They provide coverage for high-mileage vehicles in the United States and Canada, as sold through authorized dealers. Their extensive experience and wide-reaching coverage make them a trusted choice for car owners with older vehicles.

Quick Stats
  • BBB Rating : F
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : 30-days
  • Number of Plans Available : 3
  • Waiting Period : 30-days
  • Operating Status : Active
Quick Stats
  • BBB Rating : A-
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : N/A
  • Number of Plans Available : 5
  • Waiting Period : N/A
  • Operating Status : Active
Selling Points
  • Covers vehicles from the year 2000 onwards
  • Offers services for luxury vehicles and high-end components
  • Offers trip interruption reimbursement in all its plans
Selling Points
  • Higher contract term limits
  • High-mileage vehicles covered
  • Many associated protection products
  • EV & hybrid coverage
Coverage & Plan Flexibility
  • High-mileage
  • Undisclosed
    Exclusionary
  • Undisclosed
    Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Undisclosed
    Sample contracts online
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Mobile Application
  • Undisclosed
    Online quote without phone
  • Undisclosed
    Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Undisclosed
    Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Pay-in-full discount
  • Undisclosed
    Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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