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Revel Systems: The Leading POS System

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Revel Systems: The Leading POS SystemRevel Systems: The Leading POS System

Revel is a cloud-based point of sale system designed to help all kinds of businesses. Revel is iPad-based, meaning that you will need a compatible iPad to use its services; an Android device will not work with Revel.

Revel has an open API that allows you to customize your POS according to the needs of your business. If you want to know if Revel is the right POS for you, continue reading this review. 

Pros

Very simple to use
Reports are straight to the point
Flexible and customizable

Cons

Prices are a bit high
Knowledge base is outdated
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Quick Stats

Business size supported
Small, medium, and large
Customer support
Phone support
Real-time reports
Not Available
Starting price
$79.00 per feature, per month

Revel Systems Features

Revel comes with a variety of features that are designed to take your business to the next level of success. It is perfect for multi-chain restaurants, as it's cloud-based, it allows you to manage multiple venues from one place.

Hybrid POS

Revel is a hybrid point-of-sale system that is both cloud-based and local. So in the off-chance internet connectivity is lost, your terminals and restaurant operations can continue to function on their local network. When the internet connection returns, cloud data is automatically updated.
 

Revel insights

This feature provides you with data and visualizations whenever needed. Insights by Revel app is a replacement for the "Manager App." The app shows you a detailed analysis of the Revel POS performance. This app is available on the Apple Store. When you purchase and install the app, you receive an email with a license key that you will use to activate the app.

Having this data at your hand all the time will help you make informed, in-the-moment decisions.
 

Kitchen management

This is vital for communication between workers in the back of the restaurant/shop and those who work at the front. This feature helps make sure that all processes are run by everyone before and while happening to ensure everyone is on the same page. 

Table management is another feature where you can organize your tables; you can make a reservation and accept payments for a bill.
 

Delivery management

Revel's Delivery XT application fully integrates with its POS system. It provides you with all the tools you need to accept, manage, optimize, and track order deliveries from your POS. In addition, Delivery XT provides you with a dashboard to view all your delivery metrics and the ability to stay in constant contact with your customers.

Delivery XT is powered by Captain AI, which uses efficient data to find smart routes for each delivery while live-tracking your drivers on a virtual map at all times.
 

Product and menu management

With Revel's app, you can build your own menus and lists and add and categorize ingredients and products and specify the value of each product to ensure you never run out of it. You can also set the system to automatically restock any item before it even goes out of stock. 
 

Employee management

This feature is for assigning each employee certain roles and permissions and different levels of access to the system. The system also allows you to track the activity of all of your employees; you can see their punch in and punch out times and any overtime done by any employee.
 

Reports and analytics

This feature helps you track all sales to identify the best-selling products and items and the trends that are going on in the market.
 

Payment flexibility

This feature allows you to split bills between customers easily, create bar tabs that will limit the number of transactions, and you can also create store credit. 

Revel also integrates with QuickBooks financing to help you manage your business easily.

There is also a "Cash payment tracking" feature to help you make sure that all your payments are fully accounted for.
 

Always On Mode

Revel has an option that allows your POS to function even through power outages and possible service disconnects. This way, you will make sure that your POS can function all the time and that your customers will never have to wait.
 

Open API & Integrations

Revel POS system has an open API which allows for countless applications to be integrated with its system to provide you with any feature and solutions you may need. In addition, developers can have access to Revel's open API so they can build their own apps and solutions.
 

Hardware

Revel has nine options for hardware devices that you can buy to enhance your business. 

  1. iPads - You can choose between the iPad, iPad Pro, and iPad Mini.
     
  2. iPad stands - The Revel L stand comes at an ergonomic height for your comfort; the Revel C stand is good for you if you want to keep things low profile.
     
  3. Kiosks - You can use the stand-alone kiosk to enable customers to self-checkout.
     
  4. Payment devices - You can choose between Ingenico Link/2500, Ingenico Lane/3000, Ingenico iSMP4, iSMP4 Mobile iPad Case, and Ingenico iPP350.
     
  5. Printers - You can choose between Epson M30, Epson T88, Epson TM-U220, Epson TM-L90 plus, Epson P60, Zebra ZD410, Dymo LabelWriter450, and Star TSP654.
     

  6. Barcode scanners - You can choose between CipherLab 2504, CipherLab 2564, CipherLab 2200, and Zebra CS3070.
     
  7. Cash drawers - Revel has the M-S 16 Cash Drawer.
     
  8. Networking - Revel offers four networking devices: Meraki MR33 Access Point, Meraki MR74 Access Point, Linksys E1200, and Linksys E2500.
     
  9. Scales - Revel offers three scales: Brecknell 6720U Scale, Brecknell 6702U Scale (Gram), and Magellan 9400i.

Revel also offers a few more additional peripherals like the RevelGuard XT, ViewSonic VSD243, Bumpbar, Viewsonic Mount, and Whozz Calling ID for Revel POS. You can see all of these devices and learn more about them on Revel System's website here.
 

Revel Systems Plans and Pricing

You have three pricings as follows:

POS Software costs - $99/month/terminal

It is a business-management solution with many features, including:

  • Intuitive Point of Sale
  • Inventory Management
  • Employee Management
  • Customer Relationship Management
  • Reporting & Analytics

You need to keep in mind that this rate is only available to clients who pay annually and include a 3-year Revel Advantage contract; a minimum purchase of two terminals is required.
 

Processing

It includes a transparent flat fee. This includes:

  • EMV Ready
  • Apple Pay Ready
  • In-House Dedicated Support Team
  • All Card Types Included
  • Online Statements & Reporting

Revel POS will charge you 2.49%, plus $0.15 for every transaction. A fixed-rate pricing model is advantageous in providing a more predictable budget.
 

Implementation - starting at $674

You get service experts to work with you side-by-side. For this package, payment starts at $674 for the following services:

  • Software Onboarding
  • Management Console Training
  • Menu Consultation
  • Hardware Installation
  • Payments Set Up
     

Final Words

If you are still unsure about whether or not Revel is the right POS system for you, the good news is that you can try their software for free in their free trial before deciding. The website does not mention anything about the duration of the free trial; to get the trial, you need to fill in a form to get a quote from their team. They will contact you with the best deal.

After our experts examined multiple POS systems, they found Revel Systems to be one of the best ones out there. We believe you should give it a try. 
 

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