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Revel Systems vs Vend POS

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Pros
  • 24/7 live support
  • Demo
  • Customizable features
Pros
  • 14-day free trial
  • Customer management
  • Training plans
Cons
  • Only works on Apple devices
  • Lack of transparency
Cons
  • More pricey than other POS systems
  • No longer available as an independent service provider
Summary

Revel Systems, a pioneer in the Point of Sale (POS) industry, was founded with a vision to revolutionize business operations through innovative technology. Established in 2010, the company has become a leading force in providing comprehensive POS solutions. Headquartered in the United States, Revel Systems boasts a global presence, serving a diverse clientele. The company's commitment to excellence is evident in their robust POS software, seamlessly integrated with a range of cutting-edge hardware options. They cater to various industries, focusing on restaurants and retail. Their feature-rich system includes intuitive team management tools, a Kitchen Display System (KDS) for enhanced efficiency, and advanced inventory management capabilities. Customer experience is at the core of Revel Systems' philosophy, with 24/7 live support ensuring businesses have assistance whenever needed. The company has garnered a reputation for their responsive customer service and commitment to addressing user needs. Revel Systems remains at the forefront as businesses evolve, offering scalability to meet growing demands. The system's adaptability and customizable features empower businesses to tailor their POS environment according to unique requirements. Revel Systems is a testament to technological innovation, continually shaping the landscape of POS solutions and leaving businesses eager to explore the possibilities they present.

Summary

Vend, a leading point-of-sale system for retailers, was acquired by Lightspeed in 2021 and rebranded as part of their retail management platform, Lightspeed Retail (X-Series). Vend POS provided intuitive software designed for all users, streamlining retail operations and seamlessly integrating with existing or new hardware. It was trusted by leading retailers and has earned high ratings from satisfied customers. Read our Lightspeed review for more information on their current features.

Quick Stats
  • Trustpilot Score : 1.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Trustpilot Score : 1.5 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, annual contract
  • BBB Rating : A-
Selling Points
  • Scalability
  • Extensive features
  • Flexible and customizable
Selling Points
  • Multi-store management
  • Offline functionality
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Undisclosed
    Demos
  • Undisclosed
    Email
  • FAQs/Forum
  • Undisclosed
    Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media

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