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Revel Systems vs Simphony POS

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Pros
  • 24/7 live support
  • Demo
  • Customizable features
Pros
  • Secure cloud-based server and data protection
  • Multiple payment processors
  • Third-party software integrations
Cons
  • Only works on Apple devices
  • Lack of transparency
Cons
  • Poor customer support
  • Glitches after software update
  • No free trial
  • High learning curve
Summary

Revel Systems, a pioneer in the Point of Sale (POS) industry, was founded with a vision to revolutionize business operations through innovative technology. Established in 2010, the company has become a leading force in providing comprehensive POS solutions. Headquartered in the United States, Revel Systems boasts a global presence, serving a diverse clientele. The company's commitment to excellence is evident in their robust POS software, seamlessly integrated with a range of cutting-edge hardware options. They cater to various industries, focusing on restaurants and retail. Their feature-rich system includes intuitive team management tools, a Kitchen Display System (KDS) for enhanced efficiency, and advanced inventory management capabilities. Customer experience is at the core of Revel Systems' philosophy, with 24/7 live support ensuring businesses have assistance whenever needed. The company has garnered a reputation for their responsive customer service and commitment to addressing user needs. Revel Systems remains at the forefront as businesses evolve, offering scalability to meet growing demands. The system's adaptability and customizable features empower businesses to tailor their POS environment according to unique requirements. Revel Systems is a testament to technological innovation, continually shaping the landscape of POS solutions and leaving businesses eager to explore the possibilities they present.

Summary

Simphony POS, developed by the Columbia, Maryland-based company Oracle, is tailored to support a wide range of businesses, from small establishments to larger chains. This cloud-based POS solution caters to various industries, including restaurants, coffee shops, cafeterias, food trucks, poolside bars, and concession stands. Running smoothly on both Microsoft Windows and Oracle Linux platforms, they offer an extensive feature set, including inventory management, versatile payment processing options, and robust multi-location capabilities. Their customizable interface allows for language and currency adjustments, while seamless third-party integration enhances operational flexibility. Business owners benefit from intuitive reporting and analytics features, facilitating easy monitoring of sales performance. Security is maintained with end-to-end payment cloud services, ensuring compliance with PCI DSS standards. Moreover, the inclusion of customer loyalty programs enables businesses to effectively engage and retain their customer base through rewards, promotions, gift cards, and updates. Additionally, businesses transitioning to Simphony POS  have the option to inquire about acquiring modern, durable POS hardware that only costs $1, encompassing both full-service and mobile equipment.

Quick Stats
  • Trustpilot Score : 1.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Trustpilot Score : 1.3 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : True
  • Pricing Model : Subscription
  • BBB Rating : A+
  • Money-Back Guarantee : True
Selling Points
  • Scalability
  • Extensive features
  • Flexible and customizable
Selling Points
  • Compatible with external POS hardware
  • Affordable POS hardware
  • Single platform multi-location management
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Undisclosed
    Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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