trusted formAgilysys InfoGenesis POS vs Revel Systems | Several.com
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Agilysys InfoGenesis POS vs Revel Systems

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Pros
  • Mobile-based
  • Self-serving kiosks
  • Free demo
Pros
  • 24/7 live support
  • Demo
  • Customizable features
Cons
  • Prices not disclosed
  • Limited to the hospitality and retail industry
Cons
  • Only works on Apple devices
  • Lack of transparency
Summary

Agilysys is an Alpharetta, GA-based software development company that provides POS services for the hospitality industry. They have several well-established customers of all sizes in North America, Europe, and Asia. Their services include tools for optimizing digital menus, streamlining kitchen orders, making reservations, self-service kiosks, managing gift cards, online ordering and payments, mobile check-in/out, property management, simplifying guest loyalty and promotion management, and more. InfoGenesis POS has an intuitive user interface and is easy to navigate, even for first-time users. They are PCI-DSS compliant, assuring top-notch security for sensitive customer and company information. The company has an excellent reputation, ranking as one of the best restaurant POS providers, and no critical customer complaints are recorded online. They have won several awards, including the Best Companies and Big Awards for Businesses in 2022, Big Innovation in 2023, and the Software Reviews Gold Medal. While not BBB-accredited, they have majorly positive reviews from satisfied clients. G2 gave them a 3.9 out of 5, TrustRadius a 5.9/10, and Capterra topped with a 5-star rating. Most customers express satisfaction with the user-friendly interface, reliability, mobile support speed, and overall functionality.

Summary

Revel Systems, a pioneer in the Point of Sale (POS) industry, was founded with a vision to revolutionize business operations through innovative technology. Established in 2010, the company has become a leading force in providing comprehensive POS solutions. Headquartered in the United States, Revel Systems boasts a global presence, serving a diverse clientele. The company's commitment to excellence is evident in their robust POS software, seamlessly integrated with a range of cutting-edge hardware options. They cater to various industries, focusing on restaurants and retail. Their feature-rich system includes intuitive team management tools, a Kitchen Display System (KDS) for enhanced efficiency, and advanced inventory management capabilities. Customer experience is at the core of Revel Systems' philosophy, with 24/7 live support ensuring businesses have assistance whenever needed. The company has garnered a reputation for their responsive customer service and commitment to addressing user needs. Revel Systems remains at the forefront as businesses evolve, offering scalability to meet growing demands. The system's adaptability and customizable features empower businesses to tailor their POS environment according to unique requirements. Revel Systems is a testament to technological innovation, continually shaping the landscape of POS solutions and leaving businesses eager to explore the possibilities they present.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Support center, live chat, video guides
  • Pricing Model : Undisclosed
  • BBB Rating : N/R
Quick Stats
  • Trustpilot Score : 1.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Selling Points
  • Inventory management
  • Works on all operating systems
Selling Points
  • Scalability
  • Extensive features
  • Flexible and customizable
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Undisclosed
    Mobile Card Reader
  • Real-Time Reports
  • Undisclosed
    Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Undisclosed
    Gift Cards
  • Undisclosed
    In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • Undisclosed
    FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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