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Revel Systems vs SpotOn POS

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Pros
  • 24/7 live support
  • Demo
  • Customizable features
Pros
  • User-friendly interface
  • Real-time reports
  • Extensive features and integrations
  • High scalability potential
  • 24/7 customer service
Cons
  • Only works on Apple devices
  • Lack of transparency
Cons
  • Can be a bit pricey
  • Potential hidden fees
  • Only compatible with SpotOn's hardware
  • Additional training required for advanced features
Summary

Revel Systems, a pioneer in the Point of Sale (POS) industry, was founded with a vision to revolutionize business operations through innovative technology. Established in 2010, the company has become a leading force in providing comprehensive POS solutions. Headquartered in the United States, Revel Systems boasts a global presence, serving a diverse clientele. The company's commitment to excellence is evident in their robust POS software, seamlessly integrated with a range of cutting-edge hardware options. They cater to various industries, focusing on restaurants and retail. Their feature-rich system includes intuitive team management tools, a Kitchen Display System (KDS) for enhanced efficiency, and advanced inventory management capabilities. Customer experience is at the core of Revel Systems' philosophy, with 24/7 live support ensuring businesses have assistance whenever needed. The company has garnered a reputation for their responsive customer service and commitment to addressing user needs. Revel Systems remains at the forefront as businesses evolve, offering scalability to meet growing demands. The system's adaptability and customizable features empower businesses to tailor their POS environment according to unique requirements. Revel Systems is a testament to technological innovation, continually shaping the landscape of POS solutions and leaving businesses eager to explore the possibilities they present.

Summary

SpotOn is a San Francisco-based company that provides customized Point-of-Sale (POS) systems and integrated solutions to businesses. They cater to various industries, such as restaurants, retail stores, salons, and other service-based businesses. Since their establishment in 2017, the company has been committed to providing reliable and secure client services. The company is PCI-compliant to protect sensitive information; their system encrypts sensitive data at rest and in transit and conducts regular security audits to identify and address vulnerabilities. Their feature-rich and intuitive system allows businesses to manage their operations efficiently. It is user-friendly, and mobile-compatible, and offers inventory management, CRM, loyalty programs, and online ordering integrations. They provide excellent customer service with 24/7 support through phone and email. SpotOn has earned recognition in the POS industry for their commitment to quality services and 24/7 customer support. They have been shortlisted eight times by Capterra, and received an A+ rating on BBB.

Quick Stats
  • Trustpilot Score : 1.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Trustpilot Score : 4.2 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Tiered pricing plans with add-ons
  • BBB Rating : A+
Selling Points
  • Scalability
  • Extensive features
  • Flexible and customizable
Selling Points
  • Has a restaurant-specific platform
  • Offline functionality
  • Multilingual support
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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