Unwind with Sage HRMS: Simplifying Your Payroll Process

Company's Overview

Sage is a leader in payroll and payment systems. Founded in 1981 as a local start-up in the UK, they grew to serve 3 million customers in more than 20 countries worldwide. They offer many solutions for different countries, such as Sage accounting, Sage HR, Sage Intacct, performance management, and much more, for small and medium-sized businesses (SMEs).

Sage HRMS is one solution for US and Canadian organizations looking for software to streamline their payroll and HR core services.

This solution promises flawless payroll processing that will help reduce your compliance risks and boost your business’s productivity. They offer easy setup and seamless synchronization with third-party integrations and other products and solutions.

With Sage HRMS payroll, you can manage your workforce, automate procedures, and consolidate comprehensive employee data in one secure solution, whether on-premises or in the cloud. They help businesses simplify HR processes, boost morale, empower workers, and stay in compliance with the help of their HR professionals.

They are AICPA-recommended solutions, which ensures that they adhere to high standards for financial integrity and seamless integration with accounting systems. Moreover, they are HIPAA-compliant, guaranteeing the secure handling of sensitive health information, which is crucial for avoiding legal and financial sanctions.

Sage HRMS Features

Payroll

They allow you to automate payroll essentials with various calculation methods, deductions, and tax filing. Their easy-to-use interface also allows you to automate your payroll data and timecards and streamline your business processes of validating and importing complex data from any time-tracking source.
You can pay your employees through various means, such as checks, direct deposits, or pay cards. 

Time and attendance

Their time tracking and attendance software will help improve the accuracy of your payroll, save you money, and make your business more efficient. They give you control over your attendance and labor data and eliminate the burden of manual processes through a seamless connection.

The software also tracks the number of sick, vacation, and paid time off days each employee takes per year and mechanically logs and analyzes employee work hours for your entire workforce.

Paperless HR

Sage offers various HR tools that will help you reduce your HR calls, eliminate paper paychecks, and manage open enrollment and life events. Moreover, you can automate your paper-based processes and empower your employees to access their personnel records.

Your redundant data entry processes will also be streamlined. Every HR-related service is optimized, allowing you to create and complete digital forms effortlessly and efficiently collect withholding certificates during onboarding.

Employee benefits management

Sage offers their benefits enrollment software, providing an easy step-by-step guide to walk you through their software and your employee records through open enrollment. In addition, with My Workforce, you can track and analyze your company’s information to make smarter decisions regarding healthcare and Affordable Care Act (ACA) requirements.

HR services will help your team automate benefits carrier connectivity and cut the costs and complexity of benefits administration. In addition, the provider supports most insurance carriers and provides simple and flexible communication between your employees and their benefits carriers on your behalf. 

Recruiting

Sage’s automated HR recruiting software is a single solution that allows you to automate the entire employment lifecycle, including hiring and onboarding processes. With their technology, your HR department can reduce employee turnover, maximize your company’s return on employee investment, collaborate with recruiters and hiring managers to recruit the best candidate, build a strategic workforce, and lastly, keep your employees productive and satisfied while saving your company from the costs associated with employee turnover. 

Talent management

With talent management tools, you can efficiently fill open positions and keep track of training-based requirements and skills for employees. You can also match people and positions and manage successions, and you can help employees understand and align with organizational strategy, structure, and goals.

Talent management will also improve the employee experience by keeping them engaged with their work and colleagues. Moreover, talent management solutions include planning and tracking employee training and developing new skills.

Tax management and reporting

Sage’s reporting tools allow you to create custom reports and assess your workforce's performance instantly. Moreover, they provide immediate access to workforce information in easy-to-understand formats, such as charts and graphs.

Furthermore, you can provide on-demand workforce personal data to executives, managers, HR leaders, or otherwise and act on insights using powerful workforce analytics and HR tech to deliver accurate and timely information about your employees. 

Compliance

Thanks to Sage's technology, your company can stay compliant and avoid costly risks. They can ensure your company complies with government regulations and agencies’ reporting requirements, such as the ACA. Moreover, they can reduce your exposure to risks and help you avoid costly fines as you stay informed about employment laws, reporting rules, and developing workforce compliance issues that may influence your business. 

Optional add-ons

They offer some of their services as add-ons. Some of these services include:

• Payroll CheckPrint: This offers assistance for printing payroll checks using self-sealing check stock, along with a MICR font compatible with the new SAP Crystal Reports for their HRMS-based check stock
• Payroll Tax Forms and e-filing by Aatrix: Their payroll tax forms and e-filing by Aatrix enable the filing of over 250 state, provincial, and federal unemployment, withholding, and new hire reports using the data generated by Sage HRMS. Using Aatrix, you can conveniently print W-2s and provide electronic W-2 forms to workers via the Aatrix website, accessed straight from Sage HRMS
• Employee self-service (ESS): They offer their own dashboard, which employees can access through their mobile devices. This feature makes the HR staff's jobs easier, data more accurate, and employees happier and more engaged

Plans & Prices

The provider does not advertise their payroll and HCM software prices, so you must contact their team for a quote and a package that best suits your business. Online reviews mention various plans for Sage's software. However, since their website doesn't clearly list any plans, it is recommended that you ask all the necessary questions you might have about this provider once a sales representative gets in touch with you.

Advantages & Disadvantages 

• Customer support: They offer you the support you need through the right people. Additionally, they provide you with Sage University to help you master the best techniques to put their software to use, in addition to a vast knowledge base with various support articles and product documentation
• Mobile app: The Sage HR & Payroll Self-Service app allows your employees to check their pay stubs and leave balances on the go. This improves working conditions by making payroll and HR information accessible and secure. According to the payroll office settings, employees may also update their personal information, request time off, and submit claims for travel
• Extensive features and integrations: Their Payroll easily integrates with other systems such as Sage 50, QuickBooks, and Sage 100. They also offer options for monitoring attendance and time so you can keep tabs on overtime, PTO, and tardiness. Because of this connectivity, HR and payroll procedures are streamlined, which improves management efficiency
• Customizable: You can customize their features and plans according to your company's objectives and needs. Their custom plans aim to help companies pick the right HR tech for their business

Drawbacks

• Lack of transparency: They do not offer any details about their plans and prices. The lack of transparency on hidden costs, potential discounts, and plan details makes it hard for potential clients to grasp the total cost of their solutions
• Difficult-to-navigate website: Their online content is hard to navigate, and their offerings are hard to understand. Potential clients may get frustrated and confused, and they may not completely grasp Sage HRMS's possibilities and advantages

User Reviews

Customer reviews on trusted platforms vary widely. On the Better Business Bureau (BBB), Sage has received a C- rating with no accreditation, and customers have rated them 1.3 out of 5 stars. In contrast, G2 reviews are much more favorable, with Sage earning a 4.5 out of 5-star rating based on 31 reviews. On TrustRadius, Sage has a 7.4 out of 10 rating from 30 reviews.

Customers praise the provider for their user-friendliness, dependability, feature set, and adaptability. Customers also say that the mobile app and helpful customer service improve the experience of using this payroll solution in their companies.

On the other hand, there have been reports of the system being very slow to load, with displays crashing under pressure. Additionally, errors occurred during payroll processing of time off and printing/posting checks. Furthermore, the payroll module lacks an editable paycheck view.

Customers complained that the reporting feature lacks a lot of advanced services, and reports are hard to interpret, which restricts reporting. Sometimes, customer service is either too slow to respond or takes too long to fix difficulties.

Sage Customer Support

Their support team can be reached at (866) 271-6050 for HRMS products. We recommend contacting their team to get a quote and learn about their other products and services.

Their website also has a dedicated help center that can guide you through their products and provide answers to any problems or inquiries you may have.

Is Sage the Right Provider for You?

Sage holds a great place in the payroll and HR industry; they can be a great business solution provider that offers a variety of products and software to help businesses manage their workforce, payroll, accounting, and HR.

In addition, Sage offers solutions based on business size and industry, so you only pay for the solutions your business needs. They also support their clients with customer service and a user community, providing valuable resources for troubleshooting and best practices. 

However, we recommend considering factors such as cost, implementation time, and your company objectives to determine if Sage is the perfect fit for your organization.  

A comprehensive assessment of different payroll providers from our reviews can help ensure that offerings are well-aligned with your business objectives and operational requirements. You can also use our extensive comparison tool to stack providers against each other. Additionally, you can read more about the role of payroll outsourcing through our blog.

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