OurTime Review: Where Singles 50+ Find Genuine Connections

Company Overview

OurTime is a dating app created for singles over 50 and operated by Match Group, the parent company behind popular platforms like Tinder, Hinge, and Match.com. Launched in 2011, it merged several senior-focused dating sites to create a large, trusted community. Today, OurTime serves members across the U.S., Canada, and the U.K., offering a safe and welcoming space for mature adults to connect.

This app is ideal for those seeking companionship, friendship, or romance later in life, whether you’re divorced, widowed, or simply ready to meet someone new. With simple sign-up steps, curated daily matches, and unique features like swipe-style browsing and in-person events, OurTime makes online dating sites approachable and fun for an older demographic. It may not be the best fit for younger users or those looking for a fast-paced, casual dating experience.

In terms of reputation, OurTime consistently ranks among the top senior dating sites, with millions of monthly visits. As part of Match Group, it carries credibility and a strong industry presence, though its parent company holds a D+ rating with the BBB, and is not accredited by them.

Features & Services

• Easy profile setup: Create a profile in minutes by answering a few questions and adding photos. Fill out hobbies and interests to improve match quality
• Advanced search filters: Filter members by age, location, interests, lifestyle, and more to find exactly who you’re looking for
• Daily match suggestions: Get a curated list of compatible matches each day based on your preferences
• “I’m Interested” swiping: Swipe Yes or No on profiles for a quick, modern way to discover potential matches
• Who Do You Like?: Pick between two profiles to automatically send a Flirt to the one you prefer
• Flirts and favorites: Send Flirts to show interest or favorite profiles to track the people you like. Mutual interest is marked with an “Echo”
• Private messaging and live chat: Paid members can message freely or chat live with others online in real time
• ConnectMe – Phone calls and voicemail: Call or leave voice messages without revealing your personal number
• Video chat: Safely video call your match to verify identity and gauge chemistry before meeting
• Audio greetings and messages: Add a personal touch with recorded audio intros and messages
• Virtual gifts: Send fun, digital gifts like flowers or chocolates to stand out and make someone smile
• Tokens and boosts: Buy tokens for extra features like profile boosts, login alerts, and virtual gifts
• Profile verification: Verify your profile with a selfie to build trust and reduce fake accounts
• Privacy mode: Hide your profile from public searches while browsing others anonymously
• Community events: Attend local meetups like dinners or dance classes to meet members in person
• Dating advice and safety tips: Access articles and guides on dating, safety, and building confidence online

Plans & Prices

OurTime uses a freemium model, meaning you can join and explore some basic features for free, but real interaction requires a paid subscription. Free members can create a profile, browse other profiles, and send a limited number of Flirts to show interest. You can also see photos unblurred, which is a nice touch compared to some competing senior dating apps. However, free users can’t send or respond to most messages, making the free tier more of a way to test the app rather than fully engage with it, which can be seen as a waste of time.

A paid subscription unlocks the platform’s full potential, including unlimited messaging, live chat, and the ability to see who has viewed or favorited your profile. While information on their pricing is not available on their website, according to other sites, below are the plans they offer:

• 3 Months: $74.97 ($24.99/month)
• 6 Months: $107.94 ($17.99/month)
• 12 Months: $155.88 ($12.99/month)

Subscriptions automatically renew unless you cancel, and refunds are rare except for a limited three-day cancellation window required by some state laws. On their website, they say they offer a monthly plan, but we were not able to find information on this.

In addition to subscriptions, there are optional paid features like Tokens for boosts and virtual gifts, ConnectMe for anonymous phone calls, and Private Mode for browsing invisibly. These extras are not necessary to use the service, but can enhance your experience if you want more visibility or privacy. Overall, OurTime’s pricing is competitive, especially its 12-month plan, which offers one of the lowest monthly rates in the senior dating market.

Advantages

• Welcoming community for 50+ singles: OurTime focuses solely on adults over 50, so you’ll connect with people at a similar life stage. This makes it easier to find matches who share your experiences and values
• Easy-to-use interface: The app and website are designed for simplicity, with clear menus and large photos, making it easy for anyone to navigate, even if you’re not tech-savvy
• Multiple ways to find matches: Whether you prefer detailed searches, curated daily matches, or fun games, OurTime offers several ways to discover potential partners
• Robust search and local focus: Search by detailed criteria, including zip code, to find nearby matches and improve your chances of in-person connections within miles of your location.
• Engaging communication tools: Beyond messaging, OurTime offers private calls and video chats, allowing you to build trust and connection safely before meeting
• Privacy and safety features: Profiles are moderated and verified, with tools like blocking, reporting, and Private Mode to help you feel secure
• Real-life events and meetups: Local events let you meet several singles at once in a relaxed, group setting, making dating less intimidating and more social
• Affordable long-term pricing: Multi-month plans start as low as $12 per month, offering excellent value and flexibility for long-term use

Disadvantages

• Limited free features: Free accounts let you browse profiles, but most key functions like messaging or seeing who liked you are locked behind a paywall. This makes a paid plan almost necessary to use the app effectively
• Shared profiles with Match.com: Since OurTime is part of the Match Group, you may see duplicate profiles if you also use Match.com, limiting the variety of potential matches
• Scams and fake profiles: Like many dating apps, fake accounts and scams can appear. Seniors should stay alert and use the safety tips provided by the platform to avoid fraud
• Extra costs for add-ons: While base subscriptions are affordable, extras like Private Mode or profile boosts cost more, which can confuse some users or lead to unexpected spending
• Smaller pools in some areas: In rural or less populated regions, there may be fewer local matches, which could limit your options unless you’re open to long-distance dating
• Auto-renewal hassles: Subscriptions renew automatically, and canceling can be tricky for some users. Staying on top of renewal settings is important to avoid unwanted charges

OurTime Customer Reviews

OurTime’s ratings vary by platform. It has strong app store scores, with 4.4/5 on Google Play and 3.9/5 on the Apple App Store, showing many users enjoy the app’s design and usability. However, their Trustpilot reviews hold a much lower 1.5/5, mostly due to complaints about service and billing. Their parent group has a 1.06 out of 5 on the BBB, with many reviews referring to other dating apps owned by the same company.

Many reviewers highlight the platform’s user-friendly approach, noting that the sign-up process is straightforward and the layout is simple to navigate, even for those who are less tech-savvy. The senior-focused design makes many users feel comfortable and welcomed, creating a space where they can connect with people in a similar stage of life. Numerous success stories are shared, with some members meeting close friends, companions, and even long-term partners through the app. Features like Flirts and detailed profile sections are often praised for making it easier to break the ice and get to know potential matches. Some members also appreciate offline events, which provide a safe, structured environment to meet in person. Users frequently mention that the site offers a sense of community and reassurance, especially for those returning to dating after many years. Others value the option to filter matches by location and interests, helping them find more relevant connections. Overall, while experiences vary, many people see OurTime as a reliable tool for building meaningful relationships later in life.

Some reviewers report security and access problems, including accounts being compromised, unexpected changes to profiles, or being locked out after password resets fail. Others describe difficulty reaching customer support or getting clear resolutions on billing, refunds, and auto-renewals, with a few saying they paid for time they could not use. Several users mention encountering profiles they believe are fake or dormant and say repeated reports did not always lead to visible action. There are also recurring notes about app stability and performance, such as login errors, pages not loading, or updates that do not fix issues. On the value side, some customers feel key features sit behind a paywall, find pricing higher than expected, or are frustrated that messaging may require both parties to have a subscription. A smaller subset calls out cancellation friction or confusion over how to remove a profile, especially when trying to do so on mobile. Finally, a number of comments point to limited local matches or repetitive recommendations that do not align with their stated preferences.

That said, this critical feedback does not represent all user experiences, and the company seems to mostly try to resolve these issues. OurTime actively responds to issues in the app stores, often clarifying billing questions and offering direct customer care contact. However, they are less visible on sites like Trustpilot, where many complaints remain unanswered. Through the BBB, the parent company does address disputes and occasionally offers refunds, showing some effort to resolve problems behind the scenes.

Customer Service

OurTime offers a variety of support options to help users navigate the app. The Help Center is available 24/7 through the website or app, covering common topics like account setup, billing, and safety tips. It’s organized and easy to search, making it a quick way to solve most basic issues. For more direct help, users can reach out through email or a contact form, with responses typically coming within 24–48 hours. There’s also phone support at 1-866-727-8920, available Monday to Friday, 8 AM–5 PM CT—something many dating apps don’t provide.

While there’s no live chat with support agents, OurTime includes safety guides, dating advice articles, and accessibility support through a dedicated email address. Their phone service provides reassurance for those who prefer speaking directly with a representative, especially when handling billing or technical issues.

Conclusion

OurTime has built a space where singles over 50 can date with comfort and confidence. Its features, like advanced search filters, video calls, and in-person events, are designed to make online dating simple and secure for a mature audience. With privacy tools like incognito browsing and profile verification, OurTime prioritizes safety while encouraging real-world connections, giving users a balanced experience of online and offline dating.

This app is best for seniors looking for genuine relationships, whether that means companionship, friendship, or romance. Its focus on an age-specific community means members are more likely to find like-minded matches who share similar life experiences. However, it may not be ideal for those unwilling to pay for a subscription, as free features are limited, or for people living in rural areas where the dating pool is smaller.

Before committing, explore other senior dating platforms to find the best fit. Visit our reviews, read expert dating advice on our blog, and try our comparison tool to weigh different apps side by side. These resources will help you make a confident decision and find the platform that aligns with your dating goals.