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Everything You Need to Know About Moving Company Reviews

Moving

Moving companies play a critical role in one of life’s most stressful transitions. Whether relocating to a new home across town or planning a long-distance or interstate move, a professional service does far more than transport boxes in a moving truck. They manage logistics, provide skilled labor, protect valuable belongings, and help mitigate the physical, financial, and emotional risks associated with moving. Because service quality can vary significantly across the industry, selecting a reputable company requires thorough research and a clear understanding of how different movers operate, from local to national van lines.

Our reviews are designed to help you make informed decisions with confidence. Each review breaks down service models, company cost, licensing and credentials with the Department of Transportation and the United States Department of Transportation, insurance coverage, valuation options, customer service, and common issues reflected in negative reviews. We evaluate how companies handle estimates, whether they provide a written estimate, request a large deposit, or explain how the weight of your belongings affects the total move cost. You’ll also find insight into how movers manage scheduling, storage options, specialty items like a single piece of furniture, and claims, so you can understand not just what they promise, but how they perform in real-world moves based on verified customer reviews.

Content

Beyond individual reviews, we encourage readers to explore our industry-specific blogs and comparison tools to further their research and find the right company for their type of move. These resources explain common red flags, pricing mechanics such as flat rates versus ballpark estimates, how to assess reasonable prices, and how to compare movers side by side. Taking the time to review multiple sources and understand the process is one of the best ways to protect your belongings, your budget, and your peace of mind.

Best Movers for Local & Long-Distance Moves

A moving and storage company with nearly a century of experience, an A+ BBB rating, and one of the largest global moving networks.

Pros

Shipment tracking
Virtual in-home moving survey
Interactive client portal

Cons

Storage options not so affordable
Actual price could differ from estimate

United Van Lines offers a comprehensive approach to residential and long distance moves, providing packing, transportation, storage, and auto transport through a large nationwide network. Their coordinator-based system helps you stay organized, while built-in protection and specialty handling options add confidence when moving delicate or high-value items. With flexible service levels and digital tools that support planning and tracking, they give you the ability to manage your move at your own pace. Their broad service menu and established experience make them a reliable choice for customers looking for a provider capable of handling more complex relocation needs.

Pros

Wide service coverage
Coordinator-led support
Professional packing options
Built-in protection included

Cons

Quality varies by agent
Higher overall pricing
Slow claims for some
Broad delivery windows
A top-rated moving company with a century's worth of experience. It delivers exceptional customer services with extra unmatched services.

Pros

Real estate cashback rewards
Supports all moving kinds
Full-value protection in initial quote
Over 90 years of experience

Cons

Lengthy quote process
The U.S second-largest moving company that offers the most complete and comprehensive moving services and types of all kinds.

Pros

AAA rewards & discounts
Mobile application/Customer portal
Supports all moving types

Cons

Lengthy quote process

North American Van Lines offers full-service moving solutions designed to support a wide range of relocation needs, from local household moves to long-distance and international transitions. Their services include professional packing, transportation, storage options, and specialty handling, allowing you to customize support based on your timeline and level of involvement. An agent-based network helps coordinate moves across regions while maintaining structured planning and documentation. Features such as binding estimates, optional shipment tracking, and dedicated move coordination add clarity to the process. This approach can be especially valuable if you are managing a complex move and want flexibility without relying on a one-size-fits-all package.

Pros

Broad local and international coverage
Flexible packing, storage, and specialty options
Binding estimates available with detailed inventories

Cons

Service quality varies by local agent
Pricing clarity depends on survey accuracy

Bekins Van Lines offers full-service moving solutions designed for long-distance, interstate, and international relocations. Their services cover packing, transportation, storage, and specialty item handling, supported by a nationwide agent network. This structure allows them to manage complex moves that require careful planning, coordinated logistics, and flexible timelines. Options like custom crating, storage-in-transit, and valuation coverage add support for households with higher-value belongings or delayed move-ins. With experience handling residential, corporate, and government moves, they tend to suit customers looking for an established provider capable of managing larger, multi-stage relocations under one coordinated process.

Pros

Full-service options for long-distance and international moves
Packing, storage, and specialty item handling available
Experience with corporate and government relocations
Nationwide coverage through an established agent network
Inventory-based estimates for larger household moves

Cons

Limited shipment tracking compared to modern GPS tools
Service quality can vary by local agent and crew
Claims handling is a common source of customer frustration
Pricing can increase if inventory or access details change

JK Moving is a premium, employee-owned national carrier that positions itself as a high-integrity alternative to brokerage-based moving companies. They are celebrated for their direct control over the moving process, comprehensive luxury services, and a binding "Price Protection" pricing guarantee. While they offer specialized expertise for complex corporate, government, and international relocations, customers should be aware of their premium cost, the potential for significant scheduling delays, and polarized customer reviews that highlight inconsistent service experiences, making them a high-stakes choice for discerning movers.

Pros

Direct carrier (not a broker)
A+ BBB-accredited and financially stable
"Price Protection" binding guarantee
Comprehensive full-service offerings
Climate-controlled storage available

Cons

Higher cost than competitors
Inconsistent customer service
Potential for scheduling delays
Complex move requirement (not for small/DIY moves)

International Van Lines was founded in 2000 and is based in Florida, with a focus on long-distance and international relocations. They handle interstate moves across the United States as well as overseas shipping, offering services that include professional packing, custom crating, vehicle transport, and short- or long-term storage. One of their key advantages is a dedicated move coordinator who manages the process from the initial quote through final delivery. Pricing is built around detailed inventories rather than flat packages, which helps define scope upfront. The company also holds the required federal licensing and industry certifications to support complex domestic and international moves.

Pros

Dedicated move coordinator
Inventory-based pricing
Professional packing and documentation

Cons

Pricing changes after the initial estimate
Damage or missing items during transit
Long delivery windows for long-distance moves

PODS offers a flexible approach to moving and storage, giving customers control over their timelines with portable containers that can be delivered, stored, and transported based on their needs. Their system is designed for people who want a simpler way to manage local or long-distance moves without the pressure of same-day loading. With multiple container sizes, secure storage facilities, and the convenience of on-site access, they provide options that adapt to different home sizes, renovation projects, and relocation plans. This model appeals to anyone seeking a more relaxed and customizable moving experience.

Pros

Multiple container sizes suitable for different home types and project needs
Option to combine moving and storage without transferring items between locations
Wide service coverage for both short- and long-distance moves
Flexible loading and unloading that lets customers move at their own pace
Reliable container placement thanks to skilled and careful delivery drivers

Cons

Delivery and pickup windows may shift due to routing schedules
Labor not included, requiring extra cost if customers need help with heavy items
Space limitations at some properties can prevent container placement
Pricing varies widely by region and season, making budgeting harder

Bellhop offers a flexible approach to moving that focuses on labor-based services rather than rigid full-service packages. Their model works well for local moves, apartment relocations, and situations where loading, unloading, or packing help is the main need. Online booking and fast estimates make it easier to plan a move without lengthy in-home consultations. Optional add-ons such as packing assistance and furniture handling allow moves to scale based on individual needs. This structure appeals to renters, urban movers, and anyone looking for a more customizable way to manage a move while staying in control of timing and costs.

Pros

Quick online booking with upfront labor estimates
Works well for apartments and smaller homes
Short-notice and last-minute move availability in some markets
Flexible labor-based moving services for local and partial moves

Cons

Not a traditional door-to-door full-service mover
Service quality varies by location and crew
Limited direct storage options
FAQs
What does a moving company typically include in its services?
What is the difference between a binding and a non-binding estimate?
Are moving brokers the same as moving companies?
How can I tell if a moving company is legitimate?
What kind of insurance do moving companies offer?
Why do moving prices sometimes increase on moving day?
How far in advance should I book a moving company?
What should I do if my belongings are damaged or missing?
What factors affect moving company cost?

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