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Embrace Hearing

Embrace Hearing Review: #1 Rated Hearing Aids

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Embrace Hearing Review: #1 Rated Hearing Aids

Embrace Hearing is an online hearing aid that offers premium and custom programmed hearing aids at great prices. It is based in the US but delivers hearing aids worldwide. Customer reviews have praised its staff’s friendliness and its products’ high performances.


Customized hearing aids
Rechargeable and Bluetooth options
Money-back guarantee


Online only

Quick Stats

Custom Fitting
FDA Approved
Free Hearing Aid Test
Free Trial
Loss and Damage Protection
Types of Hearing Disabilities it Serves
All types
3 Years

About Embrace Hearing

Embrace Hearing’s mission since 2011 is to provide better Hearing to the people who need it. Leading European manufacturers provide them with premium hearing devices programmed by their board-certified audiology team in the US. Embrace Hearing is FDA approved and accredited by the Better Business Bureau with an A+ rating.

Their audiology team will customize and program your hearing aids according to your needs from your hearing test audiogram. They also promise their team is there for you, before, during, and after your purchase.

Embrace Hearing Models

Embrace Hearing offers two hearing aid models with specific features for you to choose from.




The X-series has two models: The X-550 and the X-950.

The X-series hearing aids provide vivid clarity and Bluetooth connectivity for ‘hands-free’ phone calls or TV streaming. Both models include the following features:

  • Tinnitus Manager Program
  • BiCROS programming
  • Telecoil
  • Colors (Sand, Silver, Graphite, Espresso)
  • 3 years warranty 

The X-550 is more suitable for small group and home settings, starting at $899 per ear and $1,798 per pair. It has 12 programmable channels and supports remote programming via Bluetooth on Apple and Android devices.

On the other hand or ear, the X-950 delivers excellent clarity and performance in noisy spaces. In addition, it offers better features than the X-550 model, with 20 programmable channels and a lives speech focus. Prices start at $1,249 per ear and $2,498 for a pair. Both X series models have rechargeable batteries.


The C series also offers two models: the C-540 and the C-940.

Thanks to the new ‘In Canal’ technology, the C series models are virtually invisible and fit entirely in your ear canal. Similar to the X-series, it offers 3 years of warranty and remote re-programming and control through Apple and Android devices. Remote control is also available with a hand-held remote. However, unlike the X series, it lacks Bluetooth connectivity for hands-free calls. 

Both models pack the following features:

  • BiCROS programming
  • Tinnitus Manager Program
  • Size 10 battery
  • 3 years warranty
  • Colors (black)

The C-540 works great at home and in small environments. It has 12 programmable channels and a size 10 battery but lacks the live speech focus feature. The price per ear is $899 and $1,798 per pair.

The C-940 is more suitable for noisy environments and provides stunning clarity. It packs the live speech focus feature and 20 programmable channels in addition to the size 10 battery. The C-940 costs $1,249 per ear and $2,498 per pair.

How to Get Started?

You can get started with Embrace Hearing in three simple steps as they customize a hearing aid especially for you.

Step1: Hearing test

The first step to start with is a hearing test. You need to provide Embrace Hearing with a recent test result from either your local audiologist or an ENT Doctor.

Step2: Make your order

Embrace Hearing’s audiologist team offers you a free consultation to which hearing aid model suits you best. You can phone them at a toll-free number or upload your hearing test result on their website. Once you know which model suits you best, place your order.

Step3: Wait for delivery

The audiology team will program your hearing aids to your needs and deliver them to your door. Delivery will take about 5 to 8 days. You can get a full refund within 45 days if you are not satisfied with your hearing aids.

The audiology team will also contact you after receiving your hearing aids to check up on you and your satisfaction with their product and provide further assistance if needed.

Embrace Hearing Payment Plans

Embrace Hearing understands the difficulties of making full one-time payments and that many people would need financing aid. So, with Care Credit’s cooperation, a healthcare financing company, Embrace Hearing gives you the option to pay for your hearing aids in 12, 24, and 36 months.

All you need to do is get CareCredit’s approval in a few minutes by applying online through their website. And once you are approved, you call Embrace at (888) 929-9555, and they will take it from there.

Embrace Hearing Prices

Find a summary of Embrace’s hearing aids prices below:

Price/ Model

THE X-550

THE X-950

The C-540

The C-940

Per ear





Per pair






Money-back guarantee

Embrace Hearing offers a 45-day period to test their products, and if you are not satisfied with them you can ship them back and get a full refund on your payment.

Click here to scroll down to EH's shipping address.


Embrace Hearing provides a bunch of free resources to help you out with their hearing aids. Such resources include:

  • A free online hearing test
  • Video guides for their hearing aid products
  • A frequently asked questions section
  • Blogs
  • Maintenance services

Embrace also offers several hearing aid accessories to go with their models; accessories are sold separately, they include:

  • Wax-guards
  • Domes
  • Batteries
  • Remote control
  • Drying capsules
  • TV streamer
  • Retention locks
  • Travel power pack

Their website includes a comparison page for you to compare other hearing aid products with theirs so you can judge the best by yourself.



Customer Support

You can contact Embrace Hearing’s team in several ways. You can contact them through a phone call at a toll-free number or by email. A contact form is also available on their website for you to send them a message. Finally, live chat is also available on their website for quick responses from their team.

Toll-free number: (888)-929-9555

Email: [email protected]

Shipping address:



SUITE 10-81



Final Thoughts

Embrace Hearing has been voted the #1 hearing aid company in three consecutive years, from 2018 to 2020. Customers have left great five-star reviews for EH’s services, and they praised their constant communications and care for their customers.

Does Embrace Hearing ship internationally?
How does the 45-day free trial work?
What does the 3 year warranty cover?
What if I lose my hearing aid?
What are processing channels/bands?
Do their hearing aids support severe hearing loss?
Does EH accept Paypal?

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