EARGO vs Embrace Hearing

Eargo, a trailblazer in the hearing aid industry, was founded in 2010 by ENT Specialist Dr. Florent Michel. Headquartered in Silicon Valley, California, the company's mission is to revolutionize auditory wellness with their innovative approach to hearing aids. Specializing in discreet, comfortable, and self-fitting devices, Eargo caters to adults with mild to moderate hearing loss, offering comfort, clarity, and convenience. They offer four different devices, each accommodating different preferences and budgets, and provide accessories to enhance the longevity of their devices. Their aids feature automatic sound optimization, Bluetooth connectivity, a 45-day money-back guarantee, and flexible financing options, ensuring accessibility for all. Customers rave about Eargo's superior customer support, invisible design, customizability, and seamless user experience. Furthermore, they have been accredited by the Better Business Bureau with an A+ rating, garnering trust and recognition in the industry. With a commitment to innovation and customer satisfaction, Eargo continues to lead the way in redefining hearing aid solutions. Discover the transformative power of clear, natural hearing with Eargo's groundbreaking technology and exceptional service.
 

Embrace Hearing is a US-based hearing aid provider founded in 2011 and headquartered in New Jersey. They offer a direct-to-consumer service model that focuses on affordability, convenience, and professional-grade care. Embrace sells German-manufactured hearing aids that are custom-programmed by licensed audiologists using either an online hearing test or an uploaded audiogram. Their selection includes receiver-in-canal (RIC), completely-in-canal (CIC), and behind-the-ear (BTE) models with features like rechargeable batteries, Telecoil support, BiCROS compatibility, and Bluetooth streaming. Customers benefit from transparent pricing, remote adjustments, free shipping, and a 45-day home trial. Embrace has earned strong praise for its product quality, user-friendly setup, and overall value. However, some customers have reported issues such as Android streaming limitations, lack of app-based controls, and occasional delays in support responses. The company is not accredited by the Better Business Bureau and currently holds an F rating due to a few unresolved complaints. Embrace Hearing offers a simplified path to hearing care for those seeking clinical-level service without in-office visits.