Earlens vs Embrace Hearing

Founded in 2005 in Menlo Park, California, Earlens is a medical technology company that pioneered a direct-drive hearing system designed to transform how users experience sound. At its core, the Earlens Hearing System uses a custom-fitted tympanic lens that vibrates the eardrum rather than relying on traditional speaker-based amplification. Key features include a rechargeable behind-the-ear processor, which docks in the Earlens charger overnight and provides full-day use (typically 16–24 hours). The system supports “Made for iPhone” connectivity through the Earlens Control app, allowing users to stream calls, music, and media while adjusting settings seamlessly. Each device is crafted for a custom fit, and fittings are handled by licensed audiologists or ENT specialists. Customer feedback highlights excellent sound quality, especially in challenging listening situations, along with strong support from trained professionals. The system comes with a three-year warranty, loss and damage protection, and financing plans via CareCredit.

Embrace Hearing is a US-based hearing aid provider founded in 2011 and headquartered in New Jersey. They offer a direct-to-consumer service model that focuses on affordability, convenience, and professional-grade care. Embrace sells German-manufactured hearing aids that are custom-programmed by licensed audiologists using either an online hearing test or an uploaded audiogram. Their selection includes receiver-in-canal (RIC), completely-in-canal (CIC), and behind-the-ear (BTE) models with features like rechargeable batteries, Telecoil support, BiCROS compatibility, and Bluetooth streaming. Customers benefit from transparent pricing, remote adjustments, free shipping, and a 45-day home trial. Embrace has earned strong praise for its product quality, user-friendly setup, and overall value. However, some customers have reported issues such as Android streaming limitations, lack of app-based controls, and occasional delays in support responses. The company is not accredited by the Better Business Bureau and currently holds an F rating due to a few unresolved complaints. Embrace Hearing offers a simplified path to hearing care for those seeking clinical-level service without in-office visits.