Business Phone Systems
Top Companies in 2024
GoTo Connect vs Ringover
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- Free trial
- GoTo mobile app
- 24/7 support
- Live demonstration
- Robust integrations
- Free trial
- BYOD-friendly system
- Mobile app
- Lack of transparency and clarity
- Screen recording is not included in most plans
- Doesn't include cloud storage
- Slow customer service
- Limited customer support hours
Founded in 2003 and headquartered in Boston, MA, GoTo Connect is a prominent VoIP system provider offering secure and flexible business communication solutions. Their key features include custom call flows with a visual drag-and-drop editor, CRM integrations and auto attendants that allow for seamless communication mode switching. GoTo Connect emphasizes superior customer experience through features like auto attendants and virtual receptionists for efficient call routing, mobile applications for remote communication, and robust training methods to ensure users can maximize the platform’s capabilities. Security and compliance are prioritized with enterprise-grade encryption and adherence to standards such as SOC 2 Type II and GDPR, ensuring user data is well-protected. The company also offers a demo and a free 14-day trial to allow potential customers to explore the platform's functionalities risk-free. Overall, GoTo Connect's comprehensive and secure communication solutions make it ideal for modern businesses seeking to enhance productivity and streamline their operations.
Founded in 2018, Ringover is a VoIP service provider headquartered in Atlanta, GA, with additional offices in London and Barcelona. Designed to optimize business telephony, Ringover offers a comprehensive suite of features, including international calling, call forwarding and transfer, seamless CRM integration, call recording, email transcription, conferencing, call queues, advanced call analytics, call whispering, and private chat. These features ensure that businesses can maintain high-quality communication, improve productivity, and deliver exceptional customer service. The platform is particularly user-friendly, supporting remote work through their mobile app, which allows employees to stay connected from anywhere. Ringover's AI-driven tools provide real-time insights and support for training and quality assurance, further enhancing the customer experience. Security and compliance are also top priorities for Ringover. The platform ensures data protection and privacy through encrypted communications and adherence to global regulatory standards. Backed by prominent investors like Investir L'avenir, Bpifrance, and Orange Ventures, Ringover serves over 10,000 customers worldwide, earning high ratings for reliability, innovation, and customer satisfaction.
- Free Desktop App : False
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : False
- Pricing Model : Undisclosed
- Customer Experience : Excellent
- Money-Back Guarantee : False
- Trustpilot Score : 2.7 out of 5
- BBB Rating : A+
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : SMBs
- Transparent Pricing : True
- Pricing Model : Per user per month
- Customer Experience : Good
- Money-Back Guarantee : True
- Trustpilot Score : 4 out of 5
- BBB Rating : C+
- Secure
- AI chat analytics
- Visual dial plan editor
- Variety of training methods
- Robust integration
- Unlimited international calling
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos
- FAQs
- Help Guides—Undisclosed
- Live Chat
- Mobile Application
- Phone
- Social Media
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