trusted formFluentStream vs OnSIP | Several.com
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FluentStream vs OnSIP

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Pros
  • Mobile app available
  • 30-day money-back guarantee
  • Round the clock 24/7 support
  • No setup fees
Pros
  • Month-to-month contracts
  • Free trial (no credit card required)
  • Free phone offer with plan
  • US-based in-house support
Cons
  • Lack of integrations
  • Doesn't cover all business sizes
Cons
  • 5-user minimum for unlimited plan
  • No hot-desking or faxing features
  • Lack of native SMS and team messaging solutions
  • Limited third-party integrations
Summary

Founded in 2010 and headquartered in Denver, Colorado, FluentStream has become a leading VoIP provider for small and medium-sized businesses. Their comprehensive communication solutions feature advanced tools such as call routing, voicemail-to-email transcription, automatic call recording, cloud calling, unlimited HD voice, and a robust mobile app. These features ensure businesses can manage communications efficiently from any internet-connected device. FluentStream shines a spotlight on customer experience. The company provides 24/7 technical support, a user-friendly interface, and easy integration with existing systems, enhancing overall satisfaction. Their policies of no setup fees and a 30-day money-back guarantee allow businesses to try FluentStream’s services without financial risk, showcasing their commitment to customer satisfaction. FluentStream also prioritizes security and compliance, implementing strong measures to safeguard communication networks and ensure reliability. Automatic call recording and detailed analytics support compliance needs and offer valuable insights for informed decision-making.

Summary

OnSIP is a business VoIP solution provider founded in 2004 and based in Manhattan, New York. They serve over 100,000 SMBs across various industries. Their services include unified communication tools like softphone apps, remote work tools, website chat, and video conferencing. You can build your own hosted VoIP plan or bundle all features to save costs. OnSIP's cloud-hosted PBX offers call management and secure communication services, including end-to-end encryption, SDES-SRTP encryption, customizable anti-spam filters, geographically distributed cloud, industry-leading reliability, and call routing and recording features. They have an excellent reputation and received multiple awards, including the Excellence in Customer Service Award from Business Intelligence Group for 2019-2023 and recognition as a FrontRunner in 2024 by Software Advice. They have an A+ rating with no complaints from BBB and receive positive feedback from users.

Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : SMB
  • Pricing Model : Tiered pricing
  • Customer Experience : Excellent
  • Trustpilot Score : N/R
  • BBB Rating : A+
Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Small to medium-sized businesses (SMBs)
  • Transparent Pricing : True
  • Pricing Model : Per month per user, monthly flat rate
  • Customer Experience : Excellent
  • Trustpilot Score : 4.5 out of 5
  • BBB Rating : A+
Selling Points
  • Wide range of industry-specific services
  • Plans start as low as $5 per user
Selling Points
  • Indefinite trial available
  • Free onboarding services
  • System works with any device
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Undisclosed
    Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Undisclosed
    Adapters (Analog to VoIP)
  • Undisclosed
    Headsets
  • Undisclosed
    Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
Training
  • Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media

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