Business Phone Systems
Top Companies in 2024
CallTower vs FluentStream
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- Supports all business sizes
- Excellent customer support options
- Enterprise-grade suite of solutions, including contact center, video conferencing, and multiple UCaaS and PBX solutions.
- Mobile app available
- 30-day money-back guarantee
- Round the clock 24/7 support
- No setup fees
- The company doesn't offer a free version or a free trial
- Lack of transparency
- Lack of integrations
- Doesn't cover all business sizes
CallTower is a well-known provider of cloud-based Unified Communications solutions for businesses across the globe. They were established in 2002 and are headquartered in the United States. CallTower offers various services, including Cisco® HCS, Webex, Microsoft® Teams Direct Routing, Office 365, and more. The company integrates and supports industry-leading cloud-based communication solutions, enhancing strategic and operational capabilities for their clients. With a focus on VoIP services, mobile applications, email hosting, unified messaging, and collaboration tools, CallTower ensures seamless communication experiences. Although some customers have reported challenges with billing and service interruptions, most appreciate the reliability, efficiency, and support provided by CallTower. The company's commitment to integrating various platforms and delivering exceptional customer service sets them apart from their competitors in the communication solutions market.
Founded in 2010 and headquartered in Denver, Colorado, FluentStream has become a leading VoIP provider for small and medium-sized businesses. Their comprehensive communication solutions feature advanced tools such as call routing, voicemail-to-email transcription, automatic call recording, cloud calling, unlimited HD voice, and a robust mobile app. These features ensure businesses can manage communications efficiently from any internet-connected device. FluentStream shines a spotlight on customer experience. The company provides 24/7 technical support, a user-friendly interface, and easy integration with existing systems, enhancing overall satisfaction. Their policies of no setup fees and a 30-day money-back guarantee allow businesses to try FluentStream’s services without financial risk, showcasing their commitment to customer satisfaction. FluentStream also prioritizes security and compliance, implementing strong measures to safeguard communication networks and ensure reliability. Automatic call recording and detailed analytics support compliance needs and offer valuable insights for informed decision-making.
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : False
- Pricing Model : Undisclosed
- Customer Experience : Good
- Trustpilot Score : Unavailable
- BBB Rating : Unavailable
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : SMB
- Pricing Model : Tiered pricing
- Customer Experience : Excellent
- Trustpilot Score : N/R
- BBB Rating : A+
- Integration with CRM Systems
- Call Recording and Analytics
- Unified Communications as a Service (UCaaS)
- Wide range of industry-specific services
- Plans start as low as $5 per user
- Call Analytics—Undisclosed
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails—Undisclosed
- Cellphone Compatability—Undisclosed
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number—Undisclosed
- Internet Fax
- Local Numbers for All Users—Undisclosed
- Mobile App
- Real-Time Reports
- Team Messaging—Undisclosed
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers—Undisclosed
- Voicemail to Email—Undisclosed
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)—Undisclosed
- Headsets—Undisclosed
- Intercom & Paging—Undisclosed
- IP Conference Phones—Undisclosed
- IP Desk Phones—Undisclosed
- Wi-Fi (Cordless) Phones—Undisclosed
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones—Undisclosed
- Documentation
- In-Person—Undisclosed
- Live Online—Undisclosed
- Videos
- Webinars
- Documentation
- In-Person—Undisclosed
- Live Online—Undisclosed
- Videos—Undisclosed
- Webinars—Undisclosed
- Demos—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
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