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AT&T vs Webex

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Pros
  • Extensive network coverage and reliability
  • Robust 5G infrastructure
  • Wide selection of devices and flexible payment plans
Pros
  • Scalable solutions for all business sizes
  • Integrates with more than 100 platform
  • Fully-featured and simple mobile application
  • Prices are fairly reasonable compared to other VoIP services
Cons
  • Potential network congestion during peak hours
  • Limited high-speed coverage in some remote locations
Cons
  • Limited personalization options
Summary

Headquartered in Dallas, Texas, AT&T, was founded in 1885 by Alexander Graham Bell. They have since evolved to offer a wide range of services including wireless, internet, data, media entertainment, and business solutions like cloud-based communications, IoT, and cybersecurity. Their unique features and innovative services like AT&T ActiveArmor for secure connections and BYOD have helped distinguish them from other competitors in the industry. Although they have mixed customer feedback, AT&T is committed to bridging the digital divide and holds strong industry credentials, ranking highly in ESG ratings and securing a BBB+ rating from Fitch. Their unique product offerings and focus on improving business connections and helping them transition from analog to digital continue to solidify the company’s position as a leading data provider.

Summary

Webex, developed by Cisco, is an all-inclusive platform for communication and collaboration. It comprises a user-friendly interface combining calling, messaging, and meeting capabilities. Webex is a Cisco product that aims to improve cooperation and productivity by providing safe, high-quality communication environments. Webex serves companies of all sizes by providing affordable and flexible solutions, accommodating various workstyles and devices. Intelligent interactive voice response (IVR), chatbots, rich messaging, and easy interaction with popular apps are some of the sophisticated features of the platform. Webex prioritizes security and compliance to guarantee secure user interactions, and its global coverage ensures high-quality connections everywhere. Webex is a feature-rich collaboration tool that helps teams stay connected and work productively. It is trusted by companies of all sizes, from tiny businesses to multinational corporations. Getting in touch with the Webex team now will provide you with additional information about how Webex can revolutionize cooperation in your workplace.

Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Per user, per month
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Trustpilot Score : 1.3 out of 5
  • BBB Rating : A-
Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Per license
  • Customer Experience : Good
  • Trustpilot Score : 1.6 out of 5
  • BBB Rating : A-
Selling Points
  • Secure connections with AT&T ActiveArmor
  • Compatibility with external devices through the BYOD service
  • Easy transition from traditional to digital systems for businesses
Selling Points
  • Scalable solutions for all business sizes
  • Fully-featured and simple mobile application
  • fully integrated system
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media

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