trusted formAT&T vs Nextiva | Several.com
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AT&T vs Nextiva

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Pros
  • Extensive network coverage and reliability
  • Robust 5G infrastructure
  • Wide selection of devices and flexible payment plans
Pros
  • Secure & compliant
  • Free demo available
  • Variety of devices & hardware options
Cons
  • Potential network congestion during peak hours
  • Limited high-speed coverage in some remote locations
Cons
  • Challenges in home office setup
  • Reliance on a stable internet connection
  • Cancellation Difficulty
Summary

Headquartered in Dallas, Texas, AT&T, was founded in 1885 by Alexander Graham Bell. They have since evolved to offer a wide range of services including wireless, internet, data, media entertainment, and business solutions like cloud-based communications, IoT, and cybersecurity. Their unique features and innovative services like AT&T ActiveArmor for secure connections and BYOD have helped distinguish them from other competitors in the industry. Although they have mixed customer feedback, AT&T is committed to bridging the digital divide and holds strong industry credentials, ranking highly in ESG ratings and securing a BBB+ rating from Fitch. Their unique product offerings and focus on improving business connections and helping them transition from analog to digital continue to solidify the company’s position as a leading data provider.

Summary

Established in 2006 and based in Scottsdale, Arizona, Nextiva leads the communication solutions field for businesses of all sizes. Renowned for their unwavering commitment to customer satisfaction, Nextiva offers a comprehensive suite of services, including VoIP phone systems, video conferencing, and online fax solutions. With user-friendly features like an auto attendant and Receptionist Dashboard, Nextiva enhances connectivity, ensuring seamless communication experiences. Moreover, Nextiva prioritizes security, boasting certifications such as HIPAA, SOC II, GDPR, CSA, and ISO 270001/27017/27018, along with TLS/RTP encryption for data protection. Their compliance-focused approach provides customers peace of mind, solidifying Nextiva's reputation as an industry leader. With innovative technology and exceptional customer service, Nextiva continues to set the standard for excellence in business communication, empowering enterprises to thrive in the digital age.
 

Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Per user, per month
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Trustpilot Score : 1.3 out of 5
  • BBB Rating : A-
Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Per user, per month
  • Customer Experience : Excellent
  • Money-Back Guarantee : True
  • Trustpilot Score : 4.6
  • BBB Rating : A+
Selling Points
  • Secure connections with AT&T ActiveArmor
  • Compatibility with external devices through the BYOD service
  • Easy transition from traditional to digital systems for businesses
Selling Points
  • Mobile app
  • Comprehensive integration with third-party apps
  • Scalable
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media

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