trusted formAT&T vs GoTo Connect | Several.com
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AT&T vs GoTo Connect

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Pros
  • Extensive network coverage and reliability
  • Robust 5G infrastructure
  • Wide selection of devices and flexible payment plans
Pros
  • Free trial
  • GoTo mobile app
  • 24/7 support
  • Live demonstration
  • Robust integrations
Cons
  • Potential network congestion during peak hours
  • Limited high-speed coverage in some remote locations
Cons
  • Lack of transparency and clarity
  • Screen recording is not included in most plans
  • Doesn't include cloud storage
Summary

Headquartered in Dallas, Texas, AT&T, was founded in 1885 by Alexander Graham Bell. They have since evolved to offer a wide range of services including wireless, internet, data, media entertainment, and business solutions like cloud-based communications, IoT, and cybersecurity. Their unique features and innovative services like AT&T ActiveArmor for secure connections and BYOD have helped distinguish them from other competitors in the industry. Although they have mixed customer feedback, AT&T is committed to bridging the digital divide and holds strong industry credentials, ranking highly in ESG ratings and securing a BBB+ rating from Fitch. Their unique product offerings and focus on improving business connections and helping them transition from analog to digital continue to solidify the company’s position as a leading data provider.

Summary

Founded in 2003 and headquartered in Boston, MA, GoTo Connect is a prominent VoIP system provider offering secure and flexible business communication solutions. Their key features include custom call flows with a visual drag-and-drop editor, CRM integrations and auto attendants that allow for seamless communication mode switching. GoTo Connect emphasizes superior customer experience through features like auto attendants and virtual receptionists for efficient call routing, mobile applications for remote communication, and robust training methods to ensure users can maximize the platform’s capabilities. Security and compliance are prioritized with enterprise-grade encryption and adherence to standards such as SOC 2 Type II and GDPR, ensuring user data is well-protected. The company also offers a demo and a free 14-day trial to allow potential customers to explore the platform's functionalities risk-free. Overall, GoTo Connect's comprehensive and secure communication solutions make it ideal for modern businesses seeking to enhance productivity and streamline their operations.

Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Per user, per month
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Trustpilot Score : 1.3 out of 5
  • BBB Rating : A-
Quick Stats
  • Free Desktop App : False
  • Free Video Conferencing : False
  • Business Size Supported : Any
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • Customer Experience : Excellent
  • Money-Back Guarantee : False
  • Trustpilot Score : 2.7 out of 5
  • BBB Rating : A+
Selling Points
  • Secure connections with AT&T ActiveArmor
  • Compatibility with external devices through the BYOD service
  • Easy transition from traditional to digital systems for businesses
Selling Points
  • Secure
  • AI chat analytics
  • Visual dial plan editor
  • Variety of training methods
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Services Offered
  • Call Analytics
  • Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Unlimited Calls
  • Unlimited SMS
  • Video Conferencing
  • Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media

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