Aircall vs Nextiva

Aircall is a cloud-based telecommunications technology company offering business phone services to international businesses, serving many industries. Founded in 2014, with an office in New York City, they provide progressive phone communication tools, call analytics, collaboration, productivity features, and integration with various platforms and apps. Aircall takes call and data security seriously and has security and compliance controls based on ISO Information Security Standards and NIST Standards. Aircall has won multiple awards for their technology and customer service, including being named Leaders by G2 and receiving the Stevie Award for Customer Service. They've exceeded $100M in annual recurring revenue for 2022, but don't have BBB accreditation. Aircall prioritizes customer satisfaction and receives more positive reviews than negative ones.

Established in 2006 and based in Scottsdale, Arizona, Nextiva leads the communication solutions field for businesses of all sizes. Renowned for their unwavering commitment to customer satisfaction, Nextiva offers a comprehensive suite of services, including VoIP phone systems, video conferencing, and online fax solutions. With user-friendly features like an auto attendant and Receptionist Dashboard, Nextiva enhances connectivity, ensuring seamless communication experiences. Moreover, Nextiva prioritizes security, boasting certifications such as HIPAA, SOC II, GDPR, CSA, and ISO 270001/27017/27018, along with TLS/RTP encryption for data protection. Their compliance-focused approach provides customers peace of mind, solidifying Nextiva's reputation as an industry leader. With innovative technology and exceptional customer service, Nextiva continues to set the standard for excellence in business communication, empowering enterprises to thrive in the digital age.