2600Hz VoIP vs OnSIP

Founded in 2010 and headquartered in Henderson, Nevada, 2600Hz is a leader in unified cloud communications, offering robust and flexible solutions for businesses worldwide. Their flagship platform, Kazoo, seamlessly integrates voice, video, messaging, and conferencing, providing a comprehensive communication solution for businesses of all sizes. With features like interactive voice response (IVR), voicemail transcription, and integration with third-party services like Slack and Zapier, Kazoo offers over 300 APIs for extensive customization. 2600Hz is committed to enhancing customer experience through scalable deployment options, including hosted solutions for small businesses and private clouds for larger enterprises. Their platform is praised for its user-friendly interface and exceptional customer support, helping businesses manage communications efficiently and effectively. Customer feedback highlights the platform’s reliability, flexibility, and ease of use, though some users note areas for improvement in stability and support response times. While 2600Hz does not publicly disclose pricing, they offer tailored plans to meet diverse business needs, including Hosted Platform, Private Cloud, and Global Infrastructure options. Each plan provides unique features, ensuring businesses find the right fit for their communication needs.

OnSIP is a business VoIP solution provider founded in 2004 and based in Manhattan, New York. They serve over 100,000 SMBs across various industries. Their services include unified communication tools like softphone apps, remote work tools, website chat, and video conferencing. You can build your own hosted VoIP plan or bundle all features to save costs. OnSIP's cloud-hosted PBX offers call management and secure communication services, including end-to-end encryption, SDES-SRTP encryption, customizable anti-spam filters, geographically distributed cloud, industry-leading reliability, and call routing and recording features. They have an excellent reputation and received multiple awards, including the Excellence in Customer Service Award from Business Intelligence Group for 2019-2023 and recognition as a FrontRunner in 2024 by Software Advice. They have an A+ rating with no complaints from BBB and receive positive feedback from users.