Business Phone Systems
Top Companies in 2024
2600Hz VoIP vs Nextiva
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- Supports a variety of devices
- Scalability
- Mobile app availability
- Secure & compliant
- Free demo available
- Variety of devices & hardware options
- Lack of transparency
- No free trial or money-back guarantee
- Challenges in home office setup
- Reliance on a stable internet connection
- Cancellation Difficulty
Founded in 2010 and headquartered in Henderson, Nevada, 2600Hz is a leader in unified cloud communications, offering robust and flexible solutions for businesses worldwide. Their flagship platform, Kazoo, seamlessly integrates voice, video, messaging, and conferencing, providing a comprehensive communication solution for businesses of all sizes. With features like interactive voice response (IVR), voicemail transcription, and integration with third-party services like Slack and Zapier, Kazoo offers over 300 APIs for extensive customization. 2600Hz is committed to enhancing customer experience through scalable deployment options, including hosted solutions for small businesses and private clouds for larger enterprises. Their platform is praised for its user-friendly interface and exceptional customer support, helping businesses manage communications efficiently and effectively. Customer feedback highlights the platform’s reliability, flexibility, and ease of use, though some users note areas for improvement in stability and support response times. While 2600Hz does not publicly disclose pricing, they offer tailored plans to meet diverse business needs, including Hosted Platform, Private Cloud, and Global Infrastructure options. Each plan provides unique features, ensuring businesses find the right fit for their communication needs.
Established in 2006 and based in Scottsdale, Arizona, Nextiva leads the communication solutions field for businesses of all sizes. Renowned for their unwavering commitment to customer satisfaction, Nextiva offers a comprehensive suite of services, including VoIP phone systems, video conferencing, and online fax solutions. With user-friendly features like an auto attendant and Receptionist Dashboard, Nextiva enhances connectivity, ensuring seamless communication experiences. Moreover, Nextiva prioritizes security, boasting certifications such as HIPAA, SOC II, GDPR, CSA, and ISO 270001/27017/27018, along with TLS/RTP encryption for data protection. Their compliance-focused approach provides customers peace of mind, solidifying Nextiva's reputation as an industry leader. With innovative technology and exceptional customer service, Nextiva continues to set the standard for excellence in business communication, empowering enterprises to thrive in the digital age.
- Free Desktop App : False
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : False
- Pricing Model : Undisclosed
- Customer Experience : Excellent
- Money-Back Guarantee : False
- Trustpilot Score : N/R
- BBB Rating : N/R
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Per user, per month
- Customer Experience : Excellent
- Money-Back Guarantee : True
- Trustpilot Score : 4.6
- BBB Rating : A+
- Custom security requirements
- SMS messaging and security integration
- International deployment
- 300+ APIs
- Mobile app
- Comprehensive integration with third-party apps
- Scalable
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
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