Business Phone Systems
Top Companies in 2024
1 VoIP vs CallTower
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- Customizable options
- 24/7 customer support
- Auto attendant
- Supports all business sizes
- Excellent customer support options
- Enterprise-grade suite of solutions, including contact center, video conferencing, and multiple UCaaS and PBX solutions.
- Lack of SMS capabilities
- Lacks video conferencing
- Team messaging unavailable
- The company doesn't offer a free version or a free trial
- Lack of transparency
1-VoIP, founded in 2005 and located in Oklahoma, has established themselves as a leading supplier of business phone systems. With 40 years of combined experience, they provide fast and secure communication for companies by including features such as SIP trunking, robocall avoidance, and auto attendants. Their dedication to client satisfaction shines in their flexible pricing plans and no-contract policy, which allows companies to tailor their communication solutions without making long-term commitments. 1-VoIP prioritizes security and compliance, implementing strong safeguards to protect sensitive information and guarantee regulatory conformance. They are well-known for their dependability and great customer service and remain a popular option for organizations seeking innovative and user-friendly communication solutions.
CallTower is a well-known provider of cloud-based Unified Communications solutions for businesses across the globe. They were established in 2002 and are headquartered in the United States. CallTower offers various services, including Cisco® HCS, Webex, Microsoft® Teams Direct Routing, Office 365, and more. The company integrates and supports industry-leading cloud-based communication solutions, enhancing strategic and operational capabilities for their clients. With a focus on VoIP services, mobile applications, email hosting, unified messaging, and collaboration tools, CallTower ensures seamless communication experiences. Although some customers have reported challenges with billing and service interruptions, most appreciate the reliability, efficiency, and support provided by CallTower. The company's commitment to integrating various platforms and delivering exceptional customer service sets them apart from their competitors in the communication solutions market.
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Monthly subscription
- Customer Experience : Excellent
- Trustpilot Score : N/R
- BBB Rating : B-
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : False
- Pricing Model : Undisclosed
- Customer Experience : Good
- Trustpilot Score : Unavailable
- BBB Rating : Unavailable
- SIP Trunking
- No contract requirement
- No cancellation fee
- Robocall & telemarketers prevention
- Integration with CRM Systems
- Call Recording and Analytics
- Unified Communications as a Service (UCaaS)
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics—Undisclosed
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails—Undisclosed
- Cellphone Compatability—Undisclosed
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number—Undisclosed
- Internet Fax
- Local Numbers for All Users—Undisclosed
- Mobile App
- Real-Time Reports
- Team Messaging—Undisclosed
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls—Undisclosed
- Unlimited SMS—Undisclosed
- Video Conferencing
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers—Undisclosed
- Voicemail to Email—Undisclosed
- Android
- iOS
- macOS
- Windows
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Adapters (Analog to VoIP)—Undisclosed
- Headsets—Undisclosed
- Intercom & Paging—Undisclosed
- IP Conference Phones—Undisclosed
- IP Desk Phones—Undisclosed
- Wi-Fi (Cordless) Phones—Undisclosed
- Documentation—Undisclosed
- In-Person—Undisclosed
- Live Online—Undisclosed
- Videos
- Webinars
- Documentation
- In-Person—Undisclosed
- Live Online—Undisclosed
- Videos
- Webinars
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
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