Business Phone Systems
Top Companies in 2024
1 VoIP vs 8x8
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- Customizable options
- 24/7 customer support
- Auto attendant
- Free trial
- 24/7 support
- Multi-level auto attendant
- Extensive integrations
- Lack of SMS capabilities
- Lacks video conferencing
- Team messaging unavailable
- Call recording not included in the basic X2 plan
- Lack of transparency
1-VoIP, founded in 2005 and located in Oklahoma, has established themselves as a leading supplier of business phone systems. With 40 years of combined experience, they provide fast and secure communication for companies by including features such as SIP trunking, robocall avoidance, and auto attendants. Their dedication to client satisfaction shines in their flexible pricing plans and no-contract policy, which allows companies to tailor their communication solutions without making long-term commitments. 1-VoIP prioritizes security and compliance, implementing strong safeguards to protect sensitive information and guarantee regulatory conformance. They are well-known for their dependability and great customer service and remain a popular option for organizations seeking innovative and user-friendly communication solutions.
Founded in 1987 and based in San Jose, California, 8x8, Inc. is a prominent provider of cloud-based communication solutions. Their platform delivers a comprehensive suite of services, including voice, video, chat, and contact center solutions, all integrated into a single, cohesive system. Known for their innovative approach, 8x8 offers features such as AI-driven analytics, multi-level auto attendants, and extensive third-party integrations with tools like Salesforce and Microsoft Teams. 8x8 prioritizes customer experience, as evidenced by their 24/7 support and dependable service. Their advanced analytics and AI capabilities provide valuable insights that help businesses optimize their communication strategies and improve agent performance. Security and compliance are also key strengths of 8x8, with certifications including GDPR, HIPAA, ISO27001, and ISO9001. These ensure that the company adheres to stringent data protection and privacy standards, making them a reliable choice for businesses handling sensitive information.
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : True
- Pricing Model : Monthly subscription
- Customer Experience : Excellent
- Trustpilot Score : N/R
- BBB Rating : B-
- Free Desktop App : True
- Free Video Conferencing : False
- Business Size Supported : Any
- Transparent Pricing : False
- Pricing Model : Per user per month
- Customer Experience : Fair
- Money-Back Guarantee : True
- Trustpilot Score : 2.1
- BBB Rating : A+
- SIP Trunking
- No contract requirement
- No cancellation fee
- Robocall & telemarketers prevention
- Unlimited international calling across 100+ countries
- Advanced analytics and AI
- High security and compliance standards
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability—Undisclosed
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist—Undisclosed
- Virtual Phone Numbers
- Voicemail to Email
- Call Analytics
- Call Monitoring (User Management)
- Call Recording & Voicemails
- Cellphone Compatability—Undisclosed
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Documentation—Undisclosed
- In-Person—Undisclosed
- Live Online—Undisclosed
- Videos
- Webinars
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars—Undisclosed
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media
- Demos
- FAQs
- Help Guides—Undisclosed
- Live Chat
- Mobile Application
- Phone
- Social Media
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