Tips on Saving Fees on International Calls
International calls are very costly for a business that operates worldwide and has international client outreach. Landline phones for a business would simply not cut it; they would definitely cost a fortune to operate while making it impossible to manage and track all calls. There are several tips you could make use of on saving fees on international calls, and we will discuss them below.
Our first recommendation to save fees on international calls is to use video conferencing platforms. Many video conferencing software solutions offer free online audio and video calls that anyone can use for international calls without paying extra for international numbers or fees.
Another tip would be to avoid using your U.S.-registered phone for international calls, as they would charge you a lot; instead, you can use applications like Viber, WhatsApp, or Facebook Messenger to perform such calls for free, over the internet.
If you are traveling abroad, returning calls will also cost some extra dollars per minute. So you could return calls with emails or text messages instead, or as we previously suggested, use a Wi-Fi connection to make your calls using mobile applications.
As for businesses, it may not be suitable to use such software, as they would either expect a large amount of inbound and outbound international calls. To easily manage such calls, most businesses are opting for business phone systems that come at a fixed monthly or annual subscription and can provide cheaper and more convenient international calls for their users and customers.
Business phone VoIP systems can offer you more than just cheaper international calls; you also get CRM tools, call logs, call recording, audio and video conferencing, and so much more. With a business phone system, you can automatically forward incoming calls and set specific routing and queuing lines, so a client can reach the department they are looking for without wasting their precious time or losing any patience.
Moreover, you also get a virtual receptionist or autoresponder. A client will be greeted with a scripted welcoming message from an AI that can help redirect their call to the department of their needs. They can also provide callers with frequently asked questions and answers to help resolve any questions or inquiries your customer could be having.
Business phone systems also have integrated text-messaging platforms that allow your customers to text your business on certain numbers and for your employees to communicate with each other.
It is also worth mentioning that business phone systems usually do not require much hardware to be set up. You will mostly need a stable Wi-Fi connection and a desktop computer or smartphone. Most business phone systems offer a mobile application of their platform to allow their users to access data, receive, and make calls straight from their phones and from anywhere.
These are just some of the few ways you can save up on international calls. Below we will provide you with the best business phone systems, their plans, features, and prices.
Ooma is our top recommendation for a business phone VoIP system that can help you save on international calls. It offers great phone solutions for businesses of any size and scales with them as they grow.
Some of the capabilities it offers are the following:
- Call forwarding
- Call queuing
- Business SMS texting
- Virtual receptionist (attendant)
- Music on hold
- Call log
- Call forwarding
- Video conferencing
- Call recording
- Voicemail transcription
- Caller info match
- Call analytics
Ooma offers four plans for its business phone system:
Ooma Office: $19.95/month/user
Ooma Office Pro: $24.95/month/ user
Ooma Enterprise: $27.99/month/ user
Ooma Enterprise Call Center: $49.99/month/ user
Each subscription plan comes with its own set of features; you get the fully-featured business phone system with the Ooma Enterprise Call Center plan.
RingCentral is our second pick for one of the best business VoIP systems that will help you save fees on international calls for your business. It offers its phone solutions to several business types such as healthcare, education, government, and more.
RingCentral can provide you with a ton of great features that include CRM integrations, unlimited audio and video conferencing, advanced call handling, SaaS integrations, and much more.
RingCentral has four subscription plans for its system:
Essentials: $19.99/ month, billed annually
Standard: $27.99/ month, billed annually
Premium: $34.99/ month, billed annually
Ultimate: starting at $49.99/month, billed annually
Each plan comes with its own set of features and capabilities. The fully-featured package comes with the Ultimate plan.
Nextiva is our third option for one of the best business phone systems. Its system is pretty inclusive with all the capabilities your business can make good use of at great prices. It promises a 99.99% uptime, with its desktop and mobile versions supporting Android and iOS.
Nextiva will provide your business with:
- Video conferencing
- Contact center
- Phone system
- Collaboration tools
It offers four subscription plans, each comes with a set of features:
Essential Plan: $18.95/month/ user
Professional Plan: $22.95/month/user
Enterprise Plan: $32.95/month/user
Ultimate Plan: $57.95/month/user
Dialpad is our last pick for one of the best business VoIP phone systems that could help you save a lot on international calls. It offers comprehensive features designed to meet your business's needs, some of these features include:
- Unlimited calling
- Three-way calls
- Speech coaching
- Number forwarding
- Custom routing
- Toll-free number support
- Multi-level auto attendant
Dialpad presents you with three subscription plans for its business communication product, or VoIP phone system, and they are:
Standard plan: $15/month/user with 1 license
Pro plan: $25/month/user with 3 licenses
Enterprise plan: Quote-based with 100 licenses
In addition, Dialpad offers three extra products to enhance your business communication, they are:
UberConference Business: $15
Contact Center: $75 with 3 licenses
Sales Dialer: $95 with 3 licenses