trusted formSelect Auto Protect vs SilverRock | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page

Select Auto Protect vs SilverRock

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Any ASE-certified repair facility nationwide
  • Direct payment to repair shop upon claim approval
  • No physical inspection required to enroll
  • Free contract transfer to new owner
  • 30-day money-back guarantee
  • 24/7 claims department
  • Monthly payment plans available
Pros
  • Nationwide network of participating repair facilities
  • Many plans include roadside assistance and rental reimbursement
  • Eligible contracts can be transferred to a new owner
  • Lower deductibles may be available when using in-network repair shops
  • Coverage available through Carvana and DriveTime at the time of vehicle purchase
Cons
  • No online quotes
  • Pattern of claim denial complaints reported
  • F rating with the Better Business Bureau
  • Cancellation fee and administrative deductions may reduce refund
  • No sample contract available on website
Cons
  • Coverage cannot be purchased directly from SilverRock
  • Plan details and benefits vary by retailer and contract
  • No publicly available pricing before the vehicle purchase process
  • Customer reviews frequently mention claim and communication issues
Summary

Founded in 2020 and headquartered in Wilmington, Delaware, Select Auto Protect is a direct provider of vehicle service contracts specializing in high-mileage and older vehicle coverage. Unlike many extended warranty companies that impose strict eligibility limits, they accept vehicles of any age and mileage, provided the car is in good working condition at the time of purchase. A major differentiator is their unlimited claims policy, with no stated annual or lifetime cap on approved repairs. The company structures its coverage into three stated-component tiers: Silver, Gold, and Platinum. While the Platinum plan is their most comprehensive offering, Select Auto Protect does not provide an exclusionary bumper-to-bumper contract. Plans include benefits such as 24/7 roadside assistance, rental car reimbursement, trip interruption coverage, and direct payment to ASE-certified repair shops nationwide. Pricing is generally positioned on the more affordable side of the market, with many plans reportedly falling between $1,000 and $3,000. Customer feedback is mixed. Many customers praise the company’s sales experience, affordability, and willingness to cover vehicles rejected elsewhere, while others report inconsistencies in claims processing, communication, and cancellation experiences.

Summary

SilverRock is a vehicle service contract administrator founded in 2014 and headquartered in Phoenix, Arizona. Rather than selling extended auto warranties directly to consumers, they administer protection plans for vehicles purchased through retailers such as Carvana and DriveTime. Depending on the contract, customers may receive a limited warranty, an optional vehicle service contract, or both, with coverage for many major mechanical and electrical systems. Many plans also include benefits such as roadside assistance, rental reimbursement, transferable coverage, and access to a nationwide network of participating repair facilities.

One feature that distinguishes SilverRock is their close integration with the vehicle buying process. Eligible customers can often add protection when purchasing a vehicle, and participating repair shops can work directly with SilverRock during the claims process. Pricing and contract terms vary based on the retailer, vehicle, and selected coverage, so there is no standard published price.

Customer feedback is mixed across major review platforms. While some policyholders report smooth claims and substantial savings on expensive repairs, others describe claim disputes, communication issues, and inconsistent service experiences. This review takes a closer look at SilverRock's coverage options, contract terms, costs, customer experience, support resources, and overall value to help determine whether their vehicle protection plans are worth considering.

Quick Stats
  • BBB Rating : F
  • Maximum Mileage : Unlimited
  • Money-Back Guarantee : Available (30-day)
  • Number of Plans Available : 3
  • Waiting Period : 30-days and 1,000 miles
  • Operating Status : Active
  • Deductible Range : $100 (standard)
Quick Stats
  • BBB Rating : B
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Available (contract-dependent cancellation)
  • Number of Plans Available : Varies by retailer
  • Waiting Period : N/A (coverage begins according to the contract effective date)
  • Operating Status : Active
  • Deductible Range : $100–$350 (contract dependent)
Selling Points
  • No vehicle age or mileage limits
  • Unlimited claims with no cap on frequency or total number
  • $500 discount on first purchase
  • Replacement guarantee: if a covered part cannot be repaired, they replace it
  • Gas refill service included in all plans
Selling Points
  • Administers both CarvanaCare and DriveCare protection products for major used-car retailers
  • Retailer-integrated claims process with direct payment to participating repair facilities
  • Includes retailer-specific limited warranties alongside optional vehicle service contracts
  • Technology-driven warranty administration designed to support digital vehicle purchases
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • Undisclosed
    In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

Save Big on Auto Warranty

Fill out a quick form to claim special offers on Auto Warranty

image