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Protection Direct vs CARCHEX

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Pros
  • 24/7 roadside assistance
  • Flexible payment options
  • Prices available on the website
  • Trip interruption reimbursement
Pros
  • Relationship with multiple VSC
  • Trip interruption reimbursement
  • Flexibility of warranty options
  • Refund upon contract cancellation
  • Choose your own repair shop
Cons
  • Contracts are not transferable
  • Limited to 10 roadside assistance occurrences over the course of the contract
  • May not be available in California
Cons
  • Does not cover all cars
  • May be more expensive than others
  • They are brokers, not administrators
Summary

Protection Direct is an extended warranty company that offers comprehensive coverage for cars, trucks, SUVs, and RVs. Their plans cover a wide range of components, including the engine, transmission, electrical system, and more. Their plans are EZ Guard, EZ Elite, and EZ Select.
They also include 24/7 roadside assistance. Countless customer reviews attest to their exceptional service and commitment to going above and beyond to meet and exceed expectations. With coverage for a wide range of components, their plans are an excellent choice for cars up to 150,000 miles or more.
 

Summary

CARCHEX boasts a great reputation and excellent customer service, among their many advantages. CARCHEX has been helping people protect their vehicles since 2004. They have an A+ rating from the Better Business Bureau and have been consistently ranked as one of the best extended warranty companies in the industry. If you own a vehicle with high mileage, CARCHEX is an especially good option for you.

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Repair Shop Choice : Your dealer or any licensed repair facility
  • Term Limits : Undisclosed
  • Waiting Period : 60 days
  • Operating Status : Active
  • Business Started : 2006
  • Online Quote : False
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Up to 10 years
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1999
  • Online Quote : True
Selling Points
  • Covers most vehicles up to 20 model years and 500,000 miles
  • Covers commercial vehicles such as Lyft/Uber/Ride share vehicles
Selling Points
  • Services backed by industry standard-bearers like Kelley Blue Book, CARFAX, RepairPal, and Edmunds.com
  • Covers cars with up to 250,000 miles on them
  • Choose your own repair shop
  • Trip interruption reimbursement
  • Available in California and all states
  • Long contract terms of up to 10 years
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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