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CARCHEX vs Protection Direct

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Pros
  • Relationship with multiple VSC
  • Trip interruption reimbursement
  • Flexibility of warranty options
  • Refund upon contract cancellation
  • Choose your own repair shop
Pros
  • 24/7 roadside assistance
  • Flexible payment options
  • Prices available on the website
  • Trip interruption reimbursement
Cons
  • Does not cover all cars
  • May be more expensive than others
  • They are brokers, not administrators
Cons
  • Contracts are not transferable
  • Limited to 10 roadside assistance occurrences over the course of the contract
  • May not be available in California
Summary

CARCHEX boasts a great reputation and excellent customer service, among their many advantages. CARCHEX has been helping people protect their vehicles since 2004. They have an A+ rating from the Better Business Bureau and have been consistently ranked as one of the best extended warranty companies in the industry. If you own a vehicle with high mileage, CARCHEX is an especially good option for you.

Summary

Protection Direct is an extended warranty company that offers comprehensive coverage for cars, trucks, SUVs, and RVs. Their plans cover a wide range of components, including the engine, transmission, electrical system, and more. Their plans are EZ Guard, EZ Elite, and EZ Select.
They also include 24/7 roadside assistance. Countless customer reviews attest to their exceptional service and commitment to going above and beyond to meet and exceed expectations. With coverage for a wide range of components, their plans are an excellent choice for cars up to 150,000 miles or more.
 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Up to 10 years
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1999
  • Online Quote : True
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Repair Shop Choice : Your dealer or any licensed repair facility
  • Term Limits : Undisclosed
  • Waiting Period : 60 days
  • Operating Status : Active
  • Business Started : 2006
  • Online Quote : False
Selling Points
  • Services backed by industry standard-bearers like Kelley Blue Book, CARFAX, RepairPal, and Edmunds.com
  • Covers cars with up to 250,000 miles on them
  • Choose your own repair shop
  • Trip interruption reimbursement
  • Available in California and all states
  • Long contract terms of up to 10 years
Selling Points
  • Covers most vehicles up to 20 model years and 500,000 miles
  • Covers commercial vehicles such as Lyft/Uber/Ride share vehicles
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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