Auto Warranty
Top Companies in 2024
Preferred Warranties Inc vs SilverRock
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- Nationwide coverage
- Offers powersport coverage
- Online claim process
- Repairs available outside of business hours
- Rental car reimbursement
- Transferable coverage
- Available nationwide
- Trip interruption reimbursement
- Convenient in-network vendor allocation engine
- Can only be bought at the time of vehicle purchase
- No online quote
- Not all the plans include benefits
- Limited information
- Not a direct provider
- Lack of plan options
- Limited coverage conditions
- Inflexible deductible choices
- No roadside assistance
- Non-transparent
Preferred Waranties Inc. was started in 1992 in Pennsylvania as a car shop. Later, they grew into selling guarantees for cars. They've been in business for a long time and offer a full range of care contracts for used cars, bikes, and ATVs to people all over the United States. Their plans range from whole car to engine, and some come with extras like roadside help 24 hours a day, 7 days a week. They sell their plans through a wide network of authorized sellers nationwide. Instead of third-party managers, ASE-certified claim adjusters are in charge of the fixes. Some customers commented on having had trouble with their claims being denied multiple times, confusing the process and delaying repairs and payments. Contacting customer service was tricky for some, and certain vehicle parts weren't covered. Some customers also didn't like the repair shops in PWI's network.
SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector.
- BBB Rating : A+
- Cancelation Option : Available
- Maintenance Coverage : Undisclosed
- Money-Back Guarantee : Undisclosed
- Number of Plans Available : 7
- Repair Shop Choice : Yes, any licensed repair shop in the US or Canada
- Term Limits : Undisclosed
- Waiting Period : Undisclosed
- Operating Status : Active
- Business Started : 1992
- Online Quote : False
- BBB Rating : B
- Cancelation Option : Available
- Maintenance Coverage : Unavailable
- Money-Back Guarantee : Available
- Number of Plans Available : 2
- Repair Shop Choice : SilverRock repair facilities
- Term Limits : 5 years
- Waiting Period : None
- Operating Status : Active
- Business Started : 2014
- Online Quote : False
- Covers a variety of vehicles
- You can use any repair shop of choice
- Coverage begins immediately
- They offer mobile mechanics through an interactive map
- Works as a grace period for new vehicles protected by Carvana warranty
- In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
- Phone
- FAQs
- Help Guides
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket—Undisclosed
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket—Undisclosed
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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