Auto Warranty
Top Companies in 2024
Preferred Warranties Inc vs Protection Direct
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- Nationwide coverage
- Offers powersport coverage
- Online claim process
- 24/7 roadside assistance
- Flexible payment options
- Prices available on the website
- Trip interruption reimbursement
- Can only be bought at the time of vehicle purchase
- No online quote
- Not all the plans include benefits
- Limited information
- Not a direct provider
- Contracts are not transferable
- Limited to 10 roadside assistance occurrences over the course of the contract
- May not be available in California
Preferred Waranties Inc. was started in 1992 in Pennsylvania as a car shop. Later, they grew into selling guarantees for cars. They've been in business for a long time and offer a full range of care contracts for used cars, bikes, and ATVs to people all over the United States. Their plans range from whole car to engine, and some come with extras like roadside help 24 hours a day, 7 days a week. They sell their plans through a wide network of authorized sellers nationwide. Instead of third-party managers, ASE-certified claim adjusters are in charge of the fixes. Some customers commented on having had trouble with their claims being denied multiple times, confusing the process and delaying repairs and payments. Contacting customer service was tricky for some, and certain vehicle parts weren't covered. Some customers also didn't like the repair shops in PWI's network.
Protection Direct is an extended warranty company that offers comprehensive coverage for cars, trucks, SUVs, and RVs. Their plans cover a wide range of components, including the engine, transmission, electrical system, and more. Their plans are EZ Guard, EZ Elite, and EZ Select.
They also include 24/7 roadside assistance. Countless customer reviews attest to their exceptional service and commitment to going above and beyond to meet and exceed expectations. With coverage for a wide range of components, their plans are an excellent choice for cars up to 150,000 miles or more.
- BBB Rating : A+
- Cancelation Option : Available
- Maintenance Coverage : Undisclosed
- Money-Back Guarantee : Undisclosed
- Number of Plans Available : 7
- Repair Shop Choice : Yes, any licensed repair shop in the US or Canada
- Term Limits : Undisclosed
- Waiting Period : Undisclosed
- Operating Status : Active
- Business Started : 1992
- Online Quote : False
- BBB Rating : A+
- Cancelation Option : Available
- Maintenance Coverage : Unavailable
- Money-Back Guarantee : Available
- Number of Plans Available : 3
- Repair Shop Choice : Your dealer or any licensed repair facility
- Term Limits : Undisclosed
- Waiting Period : 60 days
- Operating Status : Active
- Business Started : 2006
- Online Quote : False
- Covers a variety of vehicles
- You can use any repair shop of choice
- Coverage begins immediately
- Covers most vehicles up to 20 model years and 500,000 miles
- Covers commercial vehicles such as Lyft/Uber/Ride share vehicles
- Phone
- FAQs
- Help Guides
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket—Undisclosed
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Major Credit Cards
- Major Debit Cards
- Cash
- Check—Undisclosed
- ACH Transactions—Undisclosed
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order—Undisclosed
- Wire Transfer—Undisclosed
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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