trusted formPenn Warranty Corporation vs SilverRock | Several.com
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Penn Warranty Corporation vs SilverRock

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Pros
  • Nationwide coverage
  • 24/7 customer support
  • Roadside assistance
  • Rental car reimbursement
Pros
  • Repairs available outside of business hours
  • Rental car reimbursement
  • Transferable coverage
  • Available nationwide
  • Trip interruption reimbursement
  • Convenient in-network vendor allocation engine
Cons
  • Information on plans not available on website
  • Contract terms are not transparent
  • Complicated claims process
Cons
  • Lack of plan options
  • Limited coverage conditions
  • Inflexible deductible choices
  • No roadside assistance
  • Non-transparent
Summary

Penn Warranty Corporation is known for their commitment to customer service and providing reliable coverage options. They offer different plans to accommodate varying needs and budgets, allowing customers to choose the level of coverage that suits them best. Like other companies in the extended auto warranty industry, Penn Warranty aims to assist drivers in managing and mitigating the financial impact of unexpected vehicle repairs. They are an extended auto warranty company that has been in business for over 30 years. They offer a variety of plans to fit most budgets.

They are backed by an A-rated insurer, but they have a complicated claim process. They have received numerous conflicting reviews, ranging from positive to negative, with most customers expressing dissatisfaction with their experiences. According to some of the good reviews, customers appreciate the lower cost, the option to choose their own repair business, and roadside help. The negative feedback, on the other hand, varied from restricted coverage and bad customer service to customers believing their contracts were dishonest.

Summary

SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector. 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Undisclosed
  • Waiting Period : 30 Days
  • Operating Status : Active
  • Business Started : 1988
  • Online Quote : False
Quick Stats
  • BBB Rating : B
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 2
  • Repair Shop Choice : SilverRock repair facilities
  • Term Limits : 5 years
  • Waiting Period : None
  • Operating Status : Active
  • Business Started : 2014
  • Online Quote : False
Selling Points
  • Offers coverage for new, remanufactured, aftermarket, and sometimes used parts, depending on their cost and availability
Selling Points
  • They offer mobile mechanics through an interactive map
  • Works as a grace period for new vehicles protected by Carvana warranty
  • In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Check
  • Undisclosed
    ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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