Auto Warranty
Top Companies in 2024
Penn Warranty Corporation vs Preferred Warranties Inc
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- Nationwide coverage
- 24/7 customer support
- Roadside assistance
- Rental car reimbursement
- Nationwide coverage
- Offers powersport coverage
- Online claim process
- Information on plans not available on website
- Contract terms are not transparent
- Complicated claims process
- Can only be bought at the time of vehicle purchase
- No online quote
- Not all the plans include benefits
- Limited information
- Not a direct provider
Penn Warranty Corporation is known for their commitment to customer service and providing reliable coverage options. They offer different plans to accommodate varying needs and budgets, allowing customers to choose the level of coverage that suits them best. Like other companies in the extended auto warranty industry, Penn Warranty aims to assist drivers in managing and mitigating the financial impact of unexpected vehicle repairs. They are an extended auto warranty company that has been in business for over 30 years. They offer a variety of plans to fit most budgets.
They are backed by an A-rated insurer, but they have a complicated claim process. They have received numerous conflicting reviews, ranging from positive to negative, with most customers expressing dissatisfaction with their experiences. According to some of the good reviews, customers appreciate the lower cost, the option to choose their own repair business, and roadside help. The negative feedback, on the other hand, varied from restricted coverage and bad customer service to customers believing their contracts were dishonest.
Preferred Waranties Inc. was started in 1992 in Pennsylvania as a car shop. Later, they grew into selling guarantees for cars. They've been in business for a long time and offer a full range of care contracts for used cars, bikes, and ATVs to people all over the United States. Their plans range from whole car to engine, and some come with extras like roadside help 24 hours a day, 7 days a week. They sell their plans through a wide network of authorized sellers nationwide. Instead of third-party managers, ASE-certified claim adjusters are in charge of the fixes. Some customers commented on having had trouble with their claims being denied multiple times, confusing the process and delaying repairs and payments. Contacting customer service was tricky for some, and certain vehicle parts weren't covered. Some customers also didn't like the repair shops in PWI's network.
- BBB Rating : A+
- Cancelation Option : Available
- Maintenance Coverage : Undisclosed
- Money-Back Guarantee : Undisclosed
- Number of Plans Available : 5
- Repair Shop Choice : Yes
- Term Limits : Undisclosed
- Waiting Period : 30 Days
- Operating Status : Active
- Business Started : 1988
- Online Quote : False
- BBB Rating : A+
- Cancelation Option : Available
- Maintenance Coverage : Undisclosed
- Money-Back Guarantee : Undisclosed
- Number of Plans Available : 7
- Repair Shop Choice : Yes, any licensed repair shop in the US or Canada
- Term Limits : Undisclosed
- Waiting Period : Undisclosed
- Operating Status : Active
- Business Started : 1992
- Online Quote : False
- Offers coverage for new, remanufactured, aftermarket, and sometimes used parts, depending on their cost and availability
- Covers a variety of vehicles
- You can use any repair shop of choice
- Coverage begins immediately
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket
- Phone
- FAQs
- Help Guides
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket—Undisclosed
- Major Credit Cards
- Major Debit Cards
- Cash
- Check
- ACH Transactions—Undisclosed
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order—Undisclosed
- Wire Transfer—Undisclosed
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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