Auto Warranty
Top Companies in 2024
Ox Car Care vs SilverRock
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Pros
- 24/7 roadside assistance
- Flexible installment plans
- May cover rideshares or modified vehicles
Pros
- Repairs available outside of business hours
- Rental car reimbursement
- Transferable coverage
- Available nationwide
- Trip interruption reimbursement
- Convenient in-network vendor allocation engine
Cons
- Premium plans can come with a higher price tag
- Some plan information is not disclosed on the website
Cons
- Lack of plan options
- Limited coverage conditions
- Inflexible deductible choices
- No roadside assistance
- Non-transparent
Summary
Ox Car Care is dedicated to reducing the high costs of car repairs, and offers plans customized to different needs that come with features like choosing your own repair shop, covering major parts, 24/7 roadside assistance, and more, all at affordable prices.
Summary
SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector.
Quick Stats
- BBB Rating : A+
- Cancelation Option : Within 30 days of the subscription date
- Maintenance Coverage : Available
- Money-Back Guarantee : 30-day money-back guarantee
- Number of Plans Available : 3
- Repair Shop Choice : Any ASE approved shop
- Term Limits : Not mentioned on the website
- Waiting Period : Claims: 30 Days from purchase date & 1,000 additional miles from starting odometer
- Operating Status : Active
- Business Started : 2016
- Online Quote : False
Quick Stats
- BBB Rating : B
- Cancelation Option : Available
- Maintenance Coverage : Unavailable
- Money-Back Guarantee : Available
- Number of Plans Available : 2
- Repair Shop Choice : SilverRock repair facilities
- Term Limits : 5 years
- Waiting Period : None
- Operating Status : Active
- Business Started : 2014
- Online Quote : False
Selling Points
- Customizable plans
- Affordable compared to other services on the market
- You have the flexibility to get covered repairs done at either a dealership or at any repair facility that holds certification from the National Institute for Automotive Service Excellence (ASE)
- They administer their own contracts for their main plans
Selling Points
- They offer mobile mechanics through an interactive map
- Works as a grace period for new vehicles protected by Carvana warranty
- In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
Customer Support
- Phone
- FAQs
- Help Guides
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket
Customer Support
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket—Undisclosed
Payment Options
- Major Credit Cards
- Major Debit Cards
- Cash
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
Payment Options
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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