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Onust vs Protection Direct

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Pros
  • No waiting period for breakdown coverage to begin
  • Live chat option
  • Roadside assistance
  • Rental car reimbursement
  • Trip interruption reimbursement
Pros
  • 24/7 roadside assistance
  • Flexible payment options
  • Prices available on the website
  • Trip interruption reimbursement
Cons
  • Coverage limitations
  • Availability limitations
  • Non transferable contracts
Cons
  • Contracts are not transferable
  • Limited to 10 roadside assistance occurrences over the course of the contract
  • May not be available in California
Summary

Headquartered in Centennial, Colorado, Onust is an auto warranty provider that offers protection against unexpected repair costs. Onust continues to set itself apart from others by providing three levels of coverage: Onust Connect, Onust Connect Family, and Onust Connect Plus. Their fully integrated software makes it easy to file a claim, and they offer three different levels of coverage. This has made this auto warranty provider a popular choice for car owners who want peace of mind knowing their vehicle is protected. They also offer lifetime coverage for their members on some of their plans. While details may vary, Onust has built a positive reputation for delivering reliable services and responsive customer support. Customer reviews continually highlight Onust as a notable choice in the extended auto warranty business, stressing timely coverage, a simple claims procedure, cutting-edge technology, and comprehensive coverage with critical extra features.

Summary

Protection Direct is an extended warranty company that offers comprehensive coverage for cars, trucks, SUVs, and RVs. Their plans cover a wide range of components, including the engine, transmission, electrical system, and more. Their plans are EZ Guard, EZ Elite, and EZ Select.
They also include 24/7 roadside assistance. Countless customer reviews attest to their exceptional service and commitment to going above and beyond to meet and exceed expectations. With coverage for a wide range of components, their plans are an excellent choice for cars up to 150,000 miles or more.
 

Quick Stats
  • BBB Rating : N/R
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Waiting Period : None (specific to Onust Connect Plus)
  • Operating Status : Active
Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : Up to 500,000
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Waiting Period : 60 days
  • Operating Status : Active
Selling Points
  • Highly affordable
  • They offer an app that empowers customers to manage their warranty
  • $0 Deductible (Specific to Onust Connect Plus)
Selling Points
  • Covers most vehicles up to 20 model years and 500,000 miles
  • Covers commercial vehicles such as Lyft/Uber/Ride share vehicles
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Undisclosed
    Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Undisclosed
    Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Undisclosed
    Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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