Auto Warranty
Top Companies in 2024
Omega Auto Care vs SilverRock
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- All plans come with added benefits
- Transfer with flexibility
- Repairs available outside of business hours
- Rental car reimbursement
- Transferable coverage
- Available nationwide
- Trip interruption reimbursement
- Convenient in-network vendor allocation engine
- No online quotes available
- Not available in every state
- Limited coverage plans
- Lack of plan options
- Limited coverage conditions
- Inflexible deductible choices
- No roadside assistance
- Non-transparent
Omega Auto Care is a valued Florida-based company that offers vehicle service contracts (VSCs). Since 2017, the Better Business Bureau (BBB) has given them an A+ grade and accreditation. Their goal is to ensure that all of their customers have a smooth and effortless experience by having a website that is easy to use and provides great service.
A huge plus to Omega Auto Care's warranty is that they offer maintenance perks. While they don't offer many coverage options, their customer satisfaction is high, thanks to their excellent service and convenient maintenance plans. However, some customers have been upset about the time it takes to handle claims and get paid back. There have also been stories of cases being turned down because of small print in the warranty agreement that didn't cover the situation. Many customers have also been worried about the policy limits and fees' clarity.
SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector.
- BBB Rating : A+
- Cancelation Option : Available
- Maintenance Coverage : Available
- Money-Back Guarantee : 30-day money-back guarantee
- Number of Plans Available : 3
- Repair Shop Choice : A licensed repair facility authorized by an administrator
- Term Limits : 5 years
- Waiting Period : 30 Days
- Operating Status : Active
- Business Started : 2012
- Online Quote : False
- BBB Rating : B
- Cancelation Option : Available
- Maintenance Coverage : Unavailable
- Money-Back Guarantee : Available
- Number of Plans Available : 2
- Repair Shop Choice : SilverRock repair facilities
- Term Limits : 5 years
- Waiting Period : None
- Operating Status : Active
- Business Started : 2014
- Online Quote : False
- Covers vehicles with high-mileage
- Maintenance reimbursement
- They offer mobile mechanics through an interactive map
- Works as a grace period for new vehicles protected by Carvana warranty
- In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
- Phone
- FAQs
- Help Guides
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket—Undisclosed
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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