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Omega Auto Care vs Select Auto Protect

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Pros
  • Five coverage levels ranging from powertrain to exclusionary protection
  • Coverage available for many older and higher-mileage vehicles
  • Nationwide repair shop flexibility with licensed facilities
  • Includes roadside assistance and travel-related benefits
Pros
  • Any ASE-certified repair facility nationwide
  • Direct payment to repair shop upon claim approval
  • No physical inspection required to enroll
  • Free contract transfer to new owner
  • 30-day money-back guarantee
  • 24/7 claims department
  • Monthly payment plans available
Cons
  • Waiting period applies before coverage becomes active
  • Customer reviews show mixed experiences with claims handling
  • No dedicated mobile app or online account management portal
Cons
  • No online quotes
  • Pattern of claim denial complaints reported
  • F rating with the Better Business Bureau
  • Cancellation fee and administrative deductions may reduce refund
  • No sample contract available on website
Summary

Omega Auto Care is a Florida-based vehicle service contract provider headquartered in Jacksonville that has been serving drivers since 2013. They offer five coverage levels, ranging from basic powertrain protection to exclusionary coverage designed to resemble factory warranty protection. Their plans are available for many used and higher-mileage vehicles, making them an option for drivers who may no longer qualify for manufacturer-backed extended warranties.

One feature that helps distinguish the provider from many competitors is their inclusion of maintenance-related benefits alongside repair coverage. Depending on the contract, customers may receive reimbursements for services such as oil changes, battery replacements, brake pads, and other routine maintenance items. Additional benefits can include roadside assistance, rental reimbursement, trip interruption coverage, and access to licensed repair facilities nationwide.

Omega Auto Care maintains an A+ rating and accreditation with the Better Business Bureau and holds thousands of customer reviews across platforms such as Trustpilot and Google Reviews. Feedback highlights both successful claims experiences and concerns regarding claim approvals and communication. This review takes a closer look at their coverage options, pricing structure, contract terms, customer experience, and overall value to help determine how they compare with other vehicle service contract providers.

Summary

Founded in 2020 and headquartered in Wilmington, Delaware, Select Auto Protect is a direct provider of vehicle service contracts specializing in high-mileage and older vehicle coverage. Unlike many extended warranty companies that impose strict eligibility limits, they accept vehicles of any age and mileage, provided the car is in good working condition at the time of purchase. A major differentiator is their unlimited claims policy, with no stated annual or lifetime cap on approved repairs. The company structures its coverage into three stated-component tiers: Silver, Gold, and Platinum. While the Platinum plan is their most comprehensive offering, Select Auto Protect does not provide an exclusionary bumper-to-bumper contract. Plans include benefits such as 24/7 roadside assistance, rental car reimbursement, trip interruption coverage, and direct payment to ASE-certified repair shops nationwide. Pricing is generally positioned on the more affordable side of the market, with many plans reportedly falling between $1,000 and $3,000. Customer feedback is mixed. Many customers praise the company’s sales experience, affordability, and willingness to cover vehicles rejected elsewhere, while others report inconsistencies in claims processing, communication, and cancellation experiences.

Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : Up to 250,000 miles
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 5
  • Waiting Period : 30 days and 1,000 miles
  • Operating Status : Active
  • Deductible Range : $100 (default)
Quick Stats
  • BBB Rating : F
  • Maximum Mileage : Unlimited
  • Money-Back Guarantee : Available (30-day)
  • Number of Plans Available : 3
  • Waiting Period : 30-days and 1,000 miles
  • Operating Status : Active
  • Deductible Range : $100 (standard)
Selling Points
  • Maintenance reimbursement benefits are included with many plans
  • Coverage eligibility for vehicles up to 15 model years old and as many as 250,000 miles in some cases
  • Combines vehicle service contract protection with routine ownership benefits such as battery and brake reimbursements
  • Multiple maintenance-related perks that continue providing value even when no covered repairs are needed
Selling Points
  • No vehicle age or mileage limits
  • Unlimited claims with no cap on frequency or total number
  • $500 discount on first purchase
  • Replacement guarantee: if a covered part cannot be repaired, they replace it
  • Gas refill service included in all plans
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • Undisclosed
    In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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