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Omega Auto Care vs Protection Direct

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Pros
  • All plans come with added benefits
  • Transfer with flexibility
Pros
  • 24/7 roadside assistance
  • Flexible payment options
  • Prices available on the website
  • Trip interruption reimbursement
Cons
  • No online quotes available
  • Not available in every state
  • Limited coverage plans
Cons
  • Contracts are not transferable
  • Limited to 10 roadside assistance occurrences over the course of the contract
  • May not be available in California
Summary

Omega Auto Care is a valued Florida-based company that offers vehicle service contracts (VSCs). Since 2017, the Better Business Bureau (BBB) has given them an A+ grade and accreditation. Their goal is to ensure that all of their customers have a smooth and effortless experience by having a website that is easy to use and provides great service.

A huge plus to Omega Auto Care's warranty is that they offer maintenance perks. While they don't offer many coverage options, their customer satisfaction is high, thanks to their excellent service and convenient maintenance plans. However, some customers have been upset about the time it takes to handle claims and get paid back. There have also been stories of cases being turned down because of small print in the warranty agreement that didn't cover the situation. Many customers have also been worried about the policy limits and fees' clarity.
 

 

Summary

Protection Direct is an extended warranty company that offers comprehensive coverage for cars, trucks, SUVs, and RVs. Their plans cover a wide range of components, including the engine, transmission, electrical system, and more. Their plans are EZ Guard, EZ Elite, and EZ Select.
They also include 24/7 roadside assistance. Countless customer reviews attest to their exceptional service and commitment to going above and beyond to meet and exceed expectations. With coverage for a wide range of components, their plans are an excellent choice for cars up to 150,000 miles or more.
 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Available
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Repair Shop Choice : A licensed repair facility authorized by an administrator
  • Term Limits : 5 years
  • Waiting Period : 30 Days
  • Operating Status : Active
  • Business Started : 2012
  • Online Quote : False
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Repair Shop Choice : Your dealer or any licensed repair facility
  • Term Limits : Undisclosed
  • Waiting Period : 60 days
  • Operating Status : Active
  • Business Started : 2006
  • Online Quote : False
Selling Points
  • Covers vehicles with high-mileage
  • Maintenance reimbursement
Selling Points
  • Covers most vehicles up to 20 model years and 500,000 miles
  • Covers commercial vehicles such as Lyft/Uber/Ride share vehicles
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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