MaxCare vs Select Auto Protect

MaxCare is an extended vehicle service contract introduced by CarMax in 2009, available exclusively at the time of purchasing a vehicle through their dealership network. Unlike many third-party warranty providers that offer multiple plan tiers, MaxCare uses a single exclusionary coverage model, similar to a factory bumper-to-bumper warranty, covering most mechanical and electrical components except for a defined list of exclusions. Contracts are tailored to each vehicle, with coverage typically extending up to 75,000 to 150,000 total odometer miles. While CarMax facilitates the customer experience, the plans are administered by third-party providers such as Fidelity Warranty Services and CNA National Warranty Corporation. Key benefits include 24/7 roadside assistance, rental car reimbursement, transferable coverage, and flexible payment options, including rolling the cost into monthly financing. A $50 deductible discount is also offered when using CarMax service centers or RepairPal-certified shops. Customer feedback is mixed, with many reporting strong coverage for major repairs, while others cite delays, strict claim requirements, and challenges when working with independent repair facilities.

Since they started in 2020 in Wilmington, Delaware, Select Auto Protect has quickly become known for its extended car guarantees. They have a good name because they have offered car care contracts for several years. They stand out by providing complete plans that protect car owners and flexible payment plans that work with their budgets. They are known for their dedication to customer happiness. Select Auto Protect offers nationwide coverage for unexpected vehicle repairs, regardless of your vehicle's age. The company only requires that your car be in good condition. Select Auto Protect offers three levels of coverage: Silver, Gold, and Platinum. People using Select Auto Protect have had good and bad situations. Their BBB page has an F grade, and 2.6 out of 5 stars are given by customers. Trustpilot gave them a score of 3.9, and Yelp gave them a score of 1.3. Customers who left good reviews mostly talked about how excellent the company's customer service was and how they could change plans to fit their needs. However, some people were unhappy with how long it takes to handle claims and make repairs. Some users said they were turned down for claims for things that their plan should have covered.