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MaxCare vs Protection Direct

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Pros
  • 24/7 emergency roadside assistance
  • Customizable plan
  • Flexible payment options
  • Transferable coverage
  • Nationwide protection
  • Rental car reimbursement
  • Live chat option
Pros
  • 24/7 roadside assistance
  • Flexible payment options
  • Prices available on the website
  • Trip interruption reimbursement
Cons
  • No sample contract
  • No free quote
  • Can only be purchased through CarMax
  • Can only be bought at the time of vehicle purchase
  • MaxCare is administered by a third-party
Cons
  • Contracts are not transferable
  • Limited to 10 roadside assistance occurrences over the course of the contract
  • May not be available in California
Summary

MaxCare is an extended auto warranty that is available for all cars purchased from CarMax. This warranty must be purchased at the same time as the car purchase. MaxCare can save you money on repairs and give you peace of mind, knowing your car is covered.

When someone buys a car from CarMax, they get a free limited plan. You can get service for up to 90 days or 4,000 miles with this plan. They can also buy an additional protection called MaxCare. There are now over 200 CarMax stores across the United States. The first one opened in 1993 in Richmond, Virginia. On top of that, the Better Business Bureau (BBB) page gives them an A!
 

Summary

Protection Direct is an extended warranty company that offers comprehensive coverage for cars, trucks, SUVs, and RVs. Their plans cover a wide range of components, including the engine, transmission, electrical system, and more. Their plans are EZ Guard, EZ Elite, and EZ Select.
They also include 24/7 roadside assistance. Countless customer reviews attest to their exceptional service and commitment to going above and beyond to meet and exceed expectations. With coverage for a wide range of components, their plans are an excellent choice for cars up to 150,000 miles or more.
 

Quick Stats
  • BBB Rating : NR
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : 30 days
  • Number of Plans Available : 1
  • Repair Shop Choice : Yes
  • Term Limits : Mileage-based
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1993
  • Online Quote : False
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 3
  • Repair Shop Choice : Your dealer or any licensed repair facility
  • Term Limits : Undisclosed
  • Waiting Period : 60 days
  • Operating Status : Active
  • Business Started : 2006
  • Online Quote : False
Selling Points
  • Flexible payment options
  • Comprehensive roadside assistance tool
Selling Points
  • Covers most vehicles up to 20 model years and 500,000 miles
  • Covers commercial vehicles such as Lyft/Uber/Ride share vehicles
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Cash
  • Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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