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Guardian Auto Shield vs Penn Warranty Corporation

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Pros
  • Strong customer service
  • Low deductibles
  • Coverage for luxury cars
Pros
  • Nationwide coverage
  • 24/7 customer support
  • Roadside assistance
  • Rental car reimbursement
Cons
  • Limited added benefits
  • No sample contracts
Cons
  • Information on plans not available on website
  • Contract terms are not transparent
  • Complicated claims process
Summary

Guardian Auto Shield, once a prominent figure in the auto warranty industry, shut down in 2023. During their operation, they positioned themselves as a reputable extended auto warranty provider. Founded in 2015 and headquartered in California, the company was dedicated to providing excellent vehicle protection through their extended auto warranty contracts. Noteworthy features that enhanced Guardian's offerings encompass extensive coverage for diverse vehicle makes, a customer-focused approach emphasizing robust customer service, low deductibles, and a plan that is optimal for luxury vehicles. The company's emphasis on affordability made it an appealing choice for budget-conscious consumers. While Guardian excelled in simple claims processes, certain drawbacks existed, such as an absence of sample contracts and fewer additional benefits than competitors. The lack of clear information about coverage and pricing on the company's website raised concerns about its transparency. It is important to note that Guardian Auto Shield is now out of business. Despite their closure, their vast experience and dedication to personalized coverage plans made them a compelling option for those seeking reliable vehicle protection in their operational days. 

Summary

Penn Warranty Corporation is known for their commitment to customer service and providing reliable coverage options. They offer different plans to accommodate varying needs and budgets, allowing customers to choose the level of coverage that suits them best. Like other companies in the extended auto warranty industry, Penn Warranty aims to assist drivers in managing and mitigating the financial impact of unexpected vehicle repairs. They are an extended auto warranty company that has been in business for over 30 years. They offer a variety of plans to fit most budgets.

They are backed by an A-rated insurer, but they have a complicated claim process. They have received numerous conflicting reviews, ranging from positive to negative, with most customers expressing dissatisfaction with their experiences. According to some of the good reviews, customers appreciate the lower cost, the option to choose their own repair business, and roadside help. The negative feedback, on the other hand, varied from restricted coverage and bad customer service to customers believing their contracts were dishonest.

Quick Stats
  • BBB Rating : N/R
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 3
  • Repair Shop Choice : Yes
  • Term Limits : Undisclosed
  • Waiting Period : 30 days
  • Operating Status : Inactive
  • Business Started : 2015
  • Online Quote : True
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : Undisclosed
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Undisclosed
  • Waiting Period : 30 Days
  • Operating Status : Active
  • Business Started : 1988
  • Online Quote : False
Selling Points
  • 24/7 Roadside assistance
  • 24/7 customer support
  • 48-month-long contract
  • Free Quotes
Selling Points
  • Offers coverage for new, remanufactured, aftermarket, and sometimes used parts, depending on their cost and availability
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Check
  • Undisclosed
    ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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