Auto Warranty
Top Companies in 2024
Fidelity Warranty Services vs Penn Warranty Corporation
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- Rental car reimbursement
- Nationwide coverage
- Transferable coverage
- Many other protection plans
- EV and hybrid coverage
- Nationwide coverage
- 24/7 customer support
- Roadside assistance
- Rental car reimbursement
- Roadside assistance is not included in their 3 main plans
- Only available through dealerships
- Less transparent- no sample contracts online
- Less plan benefits compared to other VSCs
- Information on plans not available on website
- Contract terms are not transparent
- Complicated claims process
Fidelity Warranty Services has been in the business of auto warranties since 1978! They provide coverage for high-mileage vehicles in the United States and Canada, as sold through authorized dealers. Their extensive experience and wide-reaching coverage make them a trusted choice for car owners with older vehicles.
Penn Warranty Corporation is known for their commitment to customer service and providing reliable coverage options. They offer different plans to accommodate varying needs and budgets, allowing customers to choose the level of coverage that suits them best. Like other companies in the extended auto warranty industry, Penn Warranty aims to assist drivers in managing and mitigating the financial impact of unexpected vehicle repairs. They are an extended auto warranty company that has been in business for over 30 years. They offer a variety of plans to fit most budgets.
They are backed by an A-rated insurer, but they have a complicated claim process. They have received numerous conflicting reviews, ranging from positive to negative, with most customers expressing dissatisfaction with their experiences. According to some of the good reviews, customers appreciate the lower cost, the option to choose their own repair business, and roadside help. The negative feedback, on the other hand, varied from restricted coverage and bad customer service to customers believing their contracts were dishonest.
- BBB Rating : A-
- Cancelation Option : Available
- Maintenance Coverage : Available through extra, optional coverage
- Money-Back Guarantee : N/A
- Number of Plans Available : 5
- Repair Shop Choice : Any authorized service center or licensed repair facility
- Term Limits : 11 years/150,000 miles
- Waiting Period : N/A
- Operating Status : Active
- Business Started : 1978
- Online Quote : False
- BBB Rating : A+
- Cancelation Option : Available
- Maintenance Coverage : Undisclosed
- Money-Back Guarantee : Undisclosed
- Number of Plans Available : 5
- Repair Shop Choice : Yes
- Term Limits : Undisclosed
- Waiting Period : 30 Days
- Operating Status : Active
- Business Started : 1988
- Online Quote : False
- Higher contract term limits
- High-mileage vehicles covered
- Many associated protection products
- EV & hybrid coverage
- Offers coverage for new, remanufactured, aftermarket, and sometimes used parts, depending on their cost and availability
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application
- Ticket—Undisclosed
- Phone
- FAQs
- Help Guides—Undisclosed
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Ticket
- Major Credit Cards
- Major Debit Cards
- Cash—Undisclosed
- Check
- ACH Transactions
- PayPal—Undisclosed
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order
- Wire Transfer—Undisclosed
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
- Major Credit Cards
- Major Debit Cards
- Cash
- Check
- ACH Transactions—Undisclosed
- PayPal
- Apple Pay—Undisclosed
- Google Pay—Undisclosed
- Money Order—Undisclosed
- Wire Transfer—Undisclosed
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
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