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Fidelity Warranty Services vs CARCHEX

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Pros
  • Rental car reimbursement
  • Nationwide coverage
  • Transferable coverage
  • Many other protection plans
  • EV and hybrid coverage
Pros
  • Relationship with multiple VSC
  • Trip interruption reimbursement
  • Flexibility of warranty options
  • Refund upon contract cancellation
  • Choose your own repair shop
Cons
  • Roadside assistance is not included in their 3 main plans
  • Only available through dealerships
  • Less transparent- no sample contracts online
  • Less plan benefits compared to other VSCs
Cons
  • Does not cover all cars
  • May be more expensive than others
  • They are brokers, not administrators
Summary

Fidelity Warranty Services has been in the business of auto warranties since 1978! They provide coverage for high-mileage vehicles in the United States and Canada, as sold through authorized dealers. Their extensive experience and wide-reaching coverage make them a trusted choice for car owners with older vehicles.

Summary

CARCHEX boasts a great reputation and excellent customer service, among their many advantages. CARCHEX has been helping people protect their vehicles since 2004. They have an A+ rating from the Better Business Bureau and have been consistently ranked as one of the best extended warranty companies in the industry. If you own a vehicle with high mileage, CARCHEX is an especially good option for you.

Quick Stats
  • BBB Rating : A-
  • Cancelation Option : Available
  • Maintenance Coverage : Available through extra, optional coverage
  • Money-Back Guarantee : N/A
  • Number of Plans Available : 5
  • Repair Shop Choice : Any authorized service center or licensed repair facility
  • Term Limits : 11 years/150,000 miles
  • Waiting Period : N/A
  • Operating Status : Active
  • Business Started : 1978
  • Online Quote : False
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Up to 10 years
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1999
  • Online Quote : True
Selling Points
  • Higher contract term limits
  • High-mileage vehicles covered
  • Many associated protection products
  • EV & hybrid coverage
Selling Points
  • Services backed by industry standard-bearers like Kelley Blue Book, CARFAX, RepairPal, and Edmunds.com
  • Covers cars with up to 250,000 miles on them
  • Choose your own repair shop
  • Trip interruption reimbursement
  • Available in California and all states
  • Long contract terms of up to 10 years
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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