CARCHEX vs Fidelity Warranty Services

Founded in 1999 and headquartered in Baltimore, Maryland, CARCHEX is a vehicle protection broker that connects customers with vehicle service contracts administered by third-party providers. Their current lineup includes five levels of coverage, ranging from basic Powertrain protection to the exclusionary Titanium plan, along with dedicated coverage for eligible electric vehicles. CARCHEX also offers access to licensed repair facilities and benefits such as towing, rental car reimbursement, and trip interruption coverage on eligible plans. The company has a long history in the extended warranty business and has received recognition, including multiple appearances on the Inc. 5000 list. Their Better Business Bureau profile currently carries an A+ rating, though CARCHEX is not BBB accredited. Customer feedback is mixed. Trustpilot currently lists a 3.2 out of 5 rating based on more than 1,500 customer reviews, while BBB customer ratings are considerably lower. This review looks deeper into CARCHEX’s plans, costs, contract terms, advantages, drawbacks, and customer experiences.

Fidelity Warranty Services has been in the business of auto warranties since 1978! They provide coverage for high-mileage vehicles in the United States and Canada, as sold through authorized dealers. Their extensive experience and wide-reaching coverage make them a trusted choice for car owners with older vehicles.