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Continental Warranty vs SilverRock

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Pros
  • Nationwide coverage across the U.S. and Canada
  • Transferable protection
  • Variety of deductible options
  • Rental car reimbursement
Pros
  • Repairs available outside of business hours
  • Rental car reimbursement
  • Transferable coverage
  • Available nationwide
  • Trip interruption reimbursement
  • Convenient in-network vendor allocation engine
Cons
  • Only available through dealerships
  • No sample contracts, website with limited information
  • Majority of their plans do not come with roadside assistance
Cons
  • Lack of plan options
  • Limited coverage conditions
  • Inflexible deductible choices
  • No roadside assistance
  • Non-transparent
Summary

Continental Warranty was established in 1999. With many years of expertise in the extended warranty sector, they have earned a reputation for offering dependable coverage nationwide. This firm was formed in Delaware and has since spread their services to consumers nationwide via its dealerships. Since 2001, the Better Business Bureau (BBB) has granted them an A+ rating and certification. They offer service contracts nationwide, providing coverage options throughout the US and Canada. While the plans offer comprehensive coverage, additional features such as roadside assistance, turbocharger coverage, GPS coverage, and others come at an extra cost. The company has an A+ grade with the BBB, but many review websites have low scores from customers. The BBB gives it a 1.67 rating, Birdeye gives it a 2.3 rating, and Yelp gives it a 1.8 rating. Customer feedback shows that owners of vehicles have mixed views about the business. Customers are either happy that the company saved them money or upset that they weren't covered for fixes they thought they would be. 

Summary

SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector. 

Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Available
  • Number of Plans Available : 5
  • Waiting Period : Undisclosed
  • Operating Status : Active
Quick Stats
  • BBB Rating : B
  • Maximum Mileage : 50,000
  • Money-Back Guarantee : Available
  • Number of Plans Available : 2
  • Waiting Period : None
  • Operating Status : Active
Selling Points
  • Flexible coverage plans with selectable deductibles
  • Wide variety of plans offered
  • Covers luxury vehicles
Selling Points
  • They offer mobile mechanics through an interactive map
  • Works as a grace period for new vehicles protected by Carvana warranty
  • In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Undisclosed
    Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • Undisclosed
    In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • Undisclosed
    24/7 customer support
  • Email
  • FAQs / Educational resources
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Undisclosed
    Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Undisclosed
    Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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