Continental Warranty vs Preferred Warranties Inc

Founded in 1999 and headquartered in Claymont, Delaware, Continental Warranty is a vehicle service contract provider that partners with dealerships across the United States to offer extended warranty coverage for used vehicles. Their product lineup ranges from basic Powertrain protection to the more comprehensive Ultra Care plan, allowing buyers to choose coverage based on their vehicle, budget, and repair needs. The provider also offers optional protection products such as GAP coverage, tire and wheel protection, windshield repair, and key replacement.

One of Continental Warranty's distinguishing features is the ability for customers to have approved repairs completed at any qualified licensed repair facility after claims authorization, rather than being limited to a specific repair network. They have maintained BBB accreditation since 2001 and currently hold an A+ Better Business Bureau rating, reflecting an established presence in the vehicle service contract industry. At the same time, customer review scores on platforms such as the BBB and Yelp are considerably lower, with many reviewers commenting on their claims experience. This review explores the provider's plans, pricing transparency, contract terms, customer feedback, support resources, and overall value to help determine whether their coverage is the right fit.

Preferred Waranties Inc. was started in 1992 in Pennsylvania as a car shop. Later, they grew into selling guarantees for cars. They've been in business for a long time and offer a full range of care contracts for used cars, bikes, and ATVs to people all over the United States. Their plans range from whole car to engine, and some come with extras like roadside help 24 hours a day, 7 days a week. They sell their plans through a wide network of authorized sellers nationwide. Instead of third-party managers, ASE-certified claim adjusters are in charge of the fixes. Some customers commented on having had trouble with their claims being denied multiple times, confusing the process and delaying repairs and payments. Contacting customer service was tricky for some, and certain vehicle parts weren't covered. Some customers also didn't like the repair shops in PWI's network.