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Continental Warranty vs MaxCare

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Pros
  • Nationwide coverage across the U.S. and Canada
  • Transferable protection
  • Variety of deductible options
  • Rental car reimbursement
Pros
  • 24/7 emergency roadside assistance
  • Customizable plan
  • Flexible payment options
  • Transferable coverage
  • Nationwide protection
  • Rental car reimbursement
  • Live chat option
Cons
  • Only available through dealerships
  • No sample contracts, website with limited information
  • Majority of their plans do not come with roadside assistance
Cons
  • No sample contract
  • No free quote
  • Can only be purchased through CarMax
  • Can only be bought at the time of vehicle purchase
  • MaxCare is administered by a third-party
Summary

Continental Warranty was established in 1999. With many years of expertise in the extended warranty sector, they have earned a reputation for offering dependable coverage nationwide. This firm was formed in Delaware and has since spread their services to consumers nationwide via its dealerships. Since 2001, the Better Business Bureau (BBB) has granted them an A+ rating and certification. They offer service contracts nationwide, providing coverage options throughout the US and Canada. While the plans offer comprehensive coverage, additional features such as roadside assistance, turbocharger coverage, GPS coverage, and others come at an extra cost. The company has an A+ grade with the BBB, but many review websites have low scores from customers. The BBB gives it a 1.67 rating, Birdeye gives it a 2.3 rating, and Yelp gives it a 1.8 rating. Customer feedback shows that owners of vehicles have mixed views about the business. Customers are either happy that the company saved them money or upset that they weren't covered for fixes they thought they would be. 

Summary

MaxCare is an extended auto warranty that is available for all cars purchased from CarMax. This warranty must be purchased at the same time as the car purchase. MaxCare can save you money on repairs and give you peace of mind, knowing your car is covered.

When someone buys a car from CarMax, they get a free limited plan. You can get service for up to 90 days or 4,000 miles with this plan. They can also buy an additional protection called MaxCare. There are now over 200 CarMax stores across the United States. The first one opened in 1993 in Richmond, Virginia. On top of that, the Better Business Bureau (BBB) page gives them an A!
 

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Unavailable
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes, any repair facility of your choice
  • Term Limits : Depends on car make, model, or condition
  • Waiting Period : Undisclosed
  • Operating Status : Active
  • Business Started : 2001
  • Online Quote : False
Quick Stats
  • BBB Rating : NR
  • Cancelation Option : Available
  • Maintenance Coverage : Undisclosed
  • Money-Back Guarantee : 30 days
  • Number of Plans Available : 1
  • Repair Shop Choice : Yes
  • Term Limits : Mileage-based
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1993
  • Online Quote : False
Selling Points
  • Flexible coverage plans with selectable deductibles
  • Wide variety of plans offered
  • Covers luxury vehicles
Selling Points
  • Flexible payment options
  • Comprehensive roadside assistance tool
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Cash
  • Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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