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Continental Warranty vs CARCHEX

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Pros
  • Nationwide coverage across the U.S. and Canada
  • Transferable protection
  • Variety of deductible options
  • Rental car reimbursement
Pros
  • Relationship with multiple VSC
  • Trip interruption reimbursement
  • Flexibility of warranty options
  • Refund upon contract cancellation
  • Choose your own repair shop
Cons
  • Only available through dealerships
  • No sample contracts, website with limited information
  • Majority of their plans do not come with roadside assistance
Cons
  • Does not cover all cars
  • May be more expensive than others
  • They are brokers, not administrators
Summary

Continental Warranty was established in 1999. With many years of expertise in the extended warranty sector, they have earned a reputation for offering dependable coverage nationwide. This firm was formed in Delaware and has since spread their services to consumers nationwide via its dealerships. Since 2001, the Better Business Bureau (BBB) has granted them an A+ rating and certification. They offer service contracts nationwide, providing coverage options throughout the US and Canada. While the plans offer comprehensive coverage, additional features such as roadside assistance, turbocharger coverage, GPS coverage, and others come at an extra cost. The company has an A+ grade with the BBB, but many review websites have low scores from customers. The BBB gives it a 1.67 rating, Birdeye gives it a 2.3 rating, and Yelp gives it a 1.8 rating. Customer feedback shows that owners of vehicles have mixed views about the business. Customers are either happy that the company saved them money or upset that they weren't covered for fixes they thought they would be. 

Summary

CARCHEX boasts a great reputation and excellent customer service, among their many advantages. CARCHEX has been helping people protect their vehicles since 2004. They have an A+ rating from the Better Business Bureau and have been consistently ranked as one of the best extended warranty companies in the industry. If you own a vehicle with high mileage, CARCHEX is an especially good option for you.

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Unavailable
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes, any repair facility of your choice
  • Term Limits : Depends on car make, model, or condition
  • Waiting Period : Undisclosed
  • Operating Status : Active
  • Business Started : 2001
  • Online Quote : False
Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes
  • Term Limits : Up to 10 years
  • Waiting Period : 30 days
  • Operating Status : Active
  • Business Started : 1999
  • Online Quote : True
Selling Points
  • Flexible coverage plans with selectable deductibles
  • Wide variety of plans offered
  • Covers luxury vehicles
Selling Points
  • Services backed by industry standard-bearers like Kelley Blue Book, CARFAX, RepairPal, and Edmunds.com
  • Covers cars with up to 250,000 miles on them
  • Choose your own repair shop
  • Trip interruption reimbursement
  • Available in California and all states
  • Long contract terms of up to 10 years
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Apple Pay
  • Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees

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