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CARCHEX vs Continental Warranty

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Pros
  • Relationship with multiple VSC
  • Trip interruption reimbursement
  • Flexibility of warranty options
  • Refund upon contract cancellation
  • Choose your own repair shop
Pros
  • Nationwide coverage across the U.S. and Canada
  • Transferable protection
  • Variety of deductible options
  • Rental car reimbursement
Cons
  • Does not cover all cars
  • May be more expensive than others
  • They are brokers, not administrators
Cons
  • Only available through dealerships
  • No sample contracts, website with limited information
  • Majority of their plans do not come with roadside assistance
Summary

CARCHEX boasts a great reputation and excellent customer service, among their many advantages. CARCHEX has been helping people protect their vehicles since 2004. They have an A+ rating from the Better Business Bureau and have been consistently ranked as one of the best extended warranty companies in the industry. If you own a vehicle with high mileage, CARCHEX is an especially good option for you.

Summary

Continental Warranty was established in 1999. With many years of expertise in the extended warranty sector, they have earned a reputation for offering dependable coverage nationwide. This firm was formed in Delaware and has since spread their services to consumers nationwide via its dealerships. Since 2001, the Better Business Bureau (BBB) has granted them an A+ rating and certification. They offer service contracts nationwide, providing coverage options throughout the US and Canada. While the plans offer comprehensive coverage, additional features such as roadside assistance, turbocharger coverage, GPS coverage, and others come at an extra cost. The company has an A+ grade with the BBB, but many review websites have low scores from customers. The BBB gives it a 1.67 rating, Birdeye gives it a 2.3 rating, and Yelp gives it a 1.8 rating. Customer feedback shows that owners of vehicles have mixed views about the business. Customers are either happy that the company saved them money or upset that they weren't covered for fixes they thought they would be. 

Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : 250,000 miles
  • Money-Back Guarantee : Yes
  • Number of Plans Available : 5
  • Waiting Period : 30 days
  • Operating Status : Active
Quick Stats
  • BBB Rating : A+
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : Available
  • Number of Plans Available : 5
  • Waiting Period : Undisclosed
  • Operating Status : Active
Selling Points
  • Services backed by industry standard-bearers like Kelley Blue Book, CARFAX, RepairPal, and Edmunds.com
  • Covers cars with up to 250,000 miles on them
  • Choose your own repair shop
  • Trip interruption reimbursement
  • Available in California and all states
  • Long contract terms of up to 10 years
Selling Points
  • Flexible coverage plans with selectable deductibles
  • Wide variety of plans offered
  • Covers luxury vehicles
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • Undisclosed
    $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Undisclosed
    Trip interruption coverage
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Undisclosed
    Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Undisclosed
    Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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