trusted formConcord Auto Protect vs Select Auto Protect | Several.com
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Concord Auto Protect vs Select Auto Protect

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Pros
  • Nationwide coverage
  • Use any ASE licensed repair shop or car dealer of choice
  • Transferable to a new owner
  • Generous rental car reimbursement
Pros
  • Any ASE-certified repair facility nationwide
  • Direct payment to repair shop upon claim approval
  • No physical inspection required to enroll
  • Free contract transfer to new owner
  • 30-day money-back guarantee
  • 24/7 claims department
  • Monthly payment plans available
Cons
  • Not transparent with mileage and age limitations or term coverage
  • Can only be transferred once
  • Maximum mileage of 130,000
Cons
  • No online quotes
  • Pattern of claim denial complaints reported
  • F rating with the Better Business Bureau
  • Cancellation fee and administrative deductions may reduce refund
  • No sample contract available on website
Summary

Concord Auto Protect has been in business since 2013. They offer a wide range of coverage options, including mechanical, electrical, and roadside assistance. Their affordable plans are available for all makes and models of vehicles.

Summary

Founded in 2020 and headquartered in Wilmington, Delaware, Select Auto Protect is a direct provider of vehicle service contracts specializing in high-mileage and older vehicle coverage. Unlike many extended warranty companies that impose strict eligibility limits, they accept vehicles of any age and mileage, provided the car is in good working condition at the time of purchase. A major differentiator is their unlimited claims policy, with no stated annual or lifetime cap on approved repairs. The company structures its coverage into three stated-component tiers: Silver, Gold, and Platinum. While the Platinum plan is their most comprehensive offering, Select Auto Protect does not provide an exclusionary bumper-to-bumper contract. Plans include benefits such as 24/7 roadside assistance, rental car reimbursement, trip interruption coverage, and direct payment to ASE-certified repair shops nationwide. Pricing is generally positioned on the more affordable side of the market, with many plans reportedly falling between $1,000 and $3,000. Customer feedback is mixed. Many customers praise the company’s sales experience, affordability, and willingness to cover vehicles rejected elsewhere, while others report inconsistencies in claims processing, communication, and cancellation experiences.

Quick Stats
  • BBB Rating : D
  • Maximum Mileage : Undisclosed
  • Money-Back Guarantee : 30-day money-back guarantee
  • Number of Plans Available : 3
  • Waiting Period : 30 days
  • Operating Status : Active
Quick Stats
  • BBB Rating : F
  • Maximum Mileage : Unlimited
  • Money-Back Guarantee : Available (30-day)
  • Number of Plans Available : 3
  • Waiting Period : 30-days and 1,000 miles
  • Operating Status : Active
  • Deductible Range : $100 (standard)
Selling Points
  • Trip interruption reimbursement available in all plans
  • Generous rental car reimbursement of $75
  • Direct administrator of contract services
Selling Points
  • No vehicle age or mileage limits
  • Unlimited claims with no cap on frequency or total number
  • $500 discount on first purchase
  • Replacement guarantee: if a covered part cannot be repaired, they replace it
  • Gas refill service included in all plans
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Undisclosed
    Powertrain
  • Undisclosed
    $0 deductible option
  • Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • Undisclosed
    No waiting period
  • Undisclosed
    Option with free maintenance benefits
  • Undisclosed
    Transferable
Coverage & Plan Flexibility
  • High-mileage
  • Exclusionary
  • Powertrain
  • $0 deductible option
  • Undisclosed
    Commercial/rideshare
  • Undisclosed
    EV/hybrid components
  • No waiting period
  • Option with free maintenance benefits
  • Transferable
Claims & Repair Experience
  • Undisclosed
    24/7 roadside assistance
  • Undisclosed
    Any licensed repair shop
  • Direct shop payment
  • In-network repair network
  • Undisclosed
    Mobile app for claims
  • Undisclosed
    Online claims portal
  • Trip interruption coverage
Claims & Repair Experience
  • 24/7 roadside assistance
  • Any licensed repair shop
  • Direct shop payment
  • Undisclosed
    In-network repair network
  • Mobile app for claims
  • Online claims portal
  • Trip interruption coverage
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Undisclosed
    Online quote without phone
  • Sample contracts online
Customer Support & Transparency
  • Phone
  • 24/7 customer support
  • Email
  • FAQs / Educational resources
  • Live Chat
  • Mobile Application
  • Online quote without phone
  • Sample contracts online
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Undisclosed
    Cancellation fee
  • Undisclosed
    Multi-vehicle discount
  • Undisclosed
    Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Contract & Payment Terms
  • Contract (lump-sum) payments
  • Pay-in-full discount
  • Month-to-month payments
  • Cancellation fee
  • Multi-vehicle discount
  • Price lock guarantee
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
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